Traditional Culture Encyclopedia - Hotel reservation - Should the hotel compensate for the theft of hotel things?

Should the hotel compensate for the theft of hotel things?

Legal analysis: If it is confirmed that the lost items are the responsibility of the hotel, the rights can be protected through legal channels. You can ask the hotel to compensate for the loss through litigation. Disputes arising from the loss of articles between hotels and guests are generally judged according to the principle of fault in the General Principles of Civil Law. If the hotel fails to fulfill the necessary obligations under certain circumstances, such as basic anti-theft facilities, the hotel will bear the corresponding responsibilities.

Legal Basis: Interpretation of the Supreme People's Court on Several Issues Concerning the Application of Laws in the Trial of Personal Injury Compensation Cases Article 6 If a natural person, legal person or other organization engaged in business activities such as accommodation, catering, entertainment or other social activities fails to fulfill its security obligations within a reasonable range and causes personal injury to others, the people's court shall support it.

Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests Article 7 Consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services. Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety.

Article 12 of the Code for Tourism and Hotel Industry in China In order to protect the personal and property safety of guests, anti-theft chains, door mirrors and emergency evacuation maps should be installed at the entrance of hotel rooms, and effective anti-skid measures should be taken in bathrooms ... Hotels with conditions should install electronic door locks for rooms and install monitoring systems in public areas.