Hotel health management system

1. Employees must understand the tasks and nature of work of their department, whether it is service or maintenance, production or supply, and security. Understand the scope of work, job responsibilities and main work content of this position.

2. Employees should be familiar with terminology and basic concepts often used in their positions. The objects, items, contents, filling requirements, usage methods and relevant regulations of the forms and notes used in this position.

3. Employees should understand the relevant regulations of the hotel and the department for each job in their position, such as courtesy, discipline, safety, health, financial management system, rewards and punishments, etc., and understand the regulations of public security, fire protection, and epidemic prevention , taxation and other relevant regulations.

4. Employees should be familiar with the specifications and standards, quality and quantity requirements, service attitude, efficiency, standards, service procedures and basic service work methods and operations of each work (or service) they perform. The method is to achieve "three knowledges" and "three skills" about the tools and machinery used: knowing the principles, knowing the functions, knowing the uses, knowing how to use them, knowing how to make simple repairs, and knowing how to perform daily maintenance. For the raw materials to be used in work, you must be familiar with their properties, specifications, uses and precautions for use. Extended information

Hotel linen room sanitation management system

1. A dedicated linen room must be established that is suitable for the scale of the business, with special cleaning facilities and clear signs.

2. Equipped with a sufficient number of quilt covers, sheets, pillowcases, pillow towels and other items to facilitate normal turnover and strict cleaning and disinfection.

3. After guests use quilts, sheets, pillowcases, pillow towels and other items, they must be strictly cleaned and disinfected by thermal disinfection or other methods. If our store does not have the conditions for cleaning and disinfection, it must sign a washing agreement with a qualified washing company to ensure the effect of washing and disinfection.

4. After cleaning and disinfecting quilt covers, sheets, pillowcases, pillow towels and other items, they should be packed tightly when entering the linen room to ensure that they are not contaminated. After entering the linen room, after passing the inspection, put it into a clean cleaning cabinet for cleaning.

5. Quilt covers, sheets, pillowcases, pillow towels and other items that take a long time to be cleaned must be cleaned and disinfected again before they can be used by guests.

6. Cleaning and disinfection records must be kept for items such as quilt covers, sheets, pillowcases, pillow towels, etc., to ensure that they are disinfected for each guest.

7. The linen room shall be managed by dedicated personnel, and an entry and exit registration system shall be established, first in, first out. The linen room should be cleaned daily and no other items or debris should be stored.

Baidu Encyclopedia-Hotel Health Management System