Traditional Culture Encyclopedia - Hotel reservation - Qingdao Haitian Hotel belongs to which district of Qingdao?
Qingdao Haitian Hotel belongs to which district of Qingdao?
Hotel Address: No.48, Hong Kong West Road, Shinan District, Qingdao, Shandong Province
Hotel star rating: five stars
Hotel main services:
Room, catering, entertainment, business, travel agency and other comprehensive tourism services. Indoor high-speed broadband Internet access, VOD service, satellite TV, telephone message, domestic and international direct dial telephone, large desk (executive suite), fax machine (executive suite) and personal computer socket, electronic safe, adjustable central air conditioner, multi-choice radio, background music, mini-bar (executive suite) and refrigerator.
Tea sets and coffee utensils, some rooms have direct drinking water, shoeshine service, etc.
Main service features of the hotel:
Haitian service brand-"Home between Haitian", as a famous service brand in Shandong Province, is characterized by "creating customer value, pursuing service realm, achieving employees' future and realizing harmonious management". Through the continuous innovation of ideas, systems and technologies, three harmonies are finally realized, namely, the harmony between buildings and people, the harmony between employees and guests, and the harmony between employees and superiors and subordinates, so as to achieve the service realm of "when the bright moon passes, the horizon is * * *". Today, we continue to innovate the hospitality of Haitian, make our service more civilized, and let guests get humanistic care in Haitian.
Innovative achievements in hotel management;
After 265,438+0 years of entrepreneurship, development and competition, Haitian people have created a Haitian hotel management model with Haitian characteristics and international standards through continuous study, practice and exploration, and finally formed a Haitian cultural concept with the core concept of "creating value for customers". The model is divided into ten systems: decision management, innovation management, marketing, human resources, quality management, financial management, information management, engineering management, safety management and administrative management, which is a powerful guide to further enrich the theory and practice of hotel management in China.
The hotel series series published successively, such as Design of Hotel Quality Management System Based on ISO9000 International Quality Standard, Comparative Study of World Famous Hotel Groups, and Research on Hotel Industry Theory and Frontier Issues, are innovative achievements of Haitian hotel management, which provide a normative and practical basis for hotel quality management and a good reference for hotel peers.
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