Meituan customer service

Meituan's 24-hour telephone manual service 10 109777 is mainly responsible for the service of Meituan's customers, including but not limited to the following points: contacting the hotel through telephone service channels, placing an order correctly according to the order results fed back by the hotel, handling the order reservation problem according to the process and standards, and standardizing and recording the corresponding work orders.

Brief introduction of meituan

The mission of Meituan is to help everyone eat better and live better. As the leading e-commerce platform for life service in China, the company has apps that consumers are familiar with, such as Meituan, Public Comment and Meituan Takeaway. Services cover more than 200 categories such as catering, take-away, fresh retail, taxi, bicycle enjoyment, hotel tourism, movies, leisure and entertainment, and the business covers 2,800 counties and cities across the country.

At present, Meituan's strategy focuses on food+platform, and it is building a multi-level scientific and technological service platform for life service industry with food as the core and from demand side to supply side. At the same time, Meituan is striving to build itself into a social enterprise, hoping to build a smart city and create a better life through in-depth cooperation with party and government departments, university research institutes, mainstream media, non-profit organizations and ecological partners.