Traditional Culture Encyclopedia - Hotel reservation - 5 cleaning work summaries.
5 cleaning work summaries.
The depth of summary is equal to the speed of growth and development. Writing a good work summary will help you grow faster, so how can you write an excellent summary? The following is a summary of my cleaning work, welcome to read!
Summary of cleaning business 1 A year has really passed quickly, and I am very busy, but when I look back, I find that a year has really passed quickly, which is why I have been paying attention to my work and didn't notice the passage of time. Now I will summarize the cleaning management work this year.
I. Personnel recruitment
As a cleaning supervisor in a residential area, it needs manpower to do a good job in cleaning, and the mobility of personnel in this industry is relatively large. Even though the benefits provided by the company are not bad, by the end of the lunar calendar, there will always be a group of people leaving, and another group will be recruited at the beginning of the following year. In the past year, I actively recruited suitable cleaning personnel from various channels to fill the vacancy left by the previous year, so as to ensure that the cleaning work of residential areas can be done well. Avoid the shortage of staff, which will increase the workload of cleaning staff, and it is also easy to lose staff, which will lead to vicious follow-up. Fortunately, the employees recruited this year are excellent, with little loss, and everyone is working hard.
Second, the training management
I also want to do a good job in the management of the recruited cleaning staff and conduct on-the-job training for them. Although some people have done cleaning work before, the cleaning methods and requirements of each company and place will be different, so it is necessary to carry out necessary pre-job training and inform the cleaning staff of the requirements to ensure that the cleaning work in our community can be done well. At the same time, our community also has some requirements for cleaning time and frequency. It is necessary to explain clearly to the cleaning staff what the job is and how much to do. Otherwise, although cleaning can be done, the effect and timeliness may not be as good as after the training. I have also done a good job in training new people this year, so that they can do a good job in cleaning the community.
Third, management services.
As a supervisor, I also try my best to serve the cleaning of the community. At ordinary times, I will carefully check the cleaning work done by employees to ensure that the work meets the requirements and standards, and avoid complaints or complaints from the owners because employees do not do a good job in cleaning. Although I don't mean to go into the owner's house to clean, the sanitation of the community should be done well, especially in the community, where the owner exercises after meals every day. If the environment is dirty, it will also bring a bad experience to the owners. At the same time, I also do a good job in the management of employees, understand their working conditions, ensure that the work can be done well, and know what their requirements for work are, or what their psychological state is, not only physical health, but also mental health. Only in this way can they do a good job.
After a year of management work, although I am very tired, I am also very happy to see the owners living in a beautiful residential environment without complaints. I am proud of my work.
Summary of cleaning business II. I have worked as a cleaner in the mall for so long, and I know the work of mall employees like the back of my hand. I have never summed up my work. Now I will make a summary of the work of a cleaner.
I am responsible for cleaning the second floor of the shopping mall. The whole floor is divided into four areas: clothing, toys, daily necessities and furniture. I clean three times a day on average, in the morning, at noon and at night. What we have to do every day is to disinfect the mall in advance and the whole floor. All escalators on the second floor of the shopping mall should be wiped with rags once, so as to ensure the safety of consumers and let people who come to the shopping mall choose products with peace of mind. My work for a year is basically like this, and there is almost no change. If anything happens, I will also help other floors clean and do a good job of cleaning.
In my own work, I am dedicated enough. Although I am very tired and have to clean the whole floor, I still try to reach that standard, not only because of my own responsibility, but also because I personally think it is necessary to do a good job in cleaning, which is a good thing to serve everyone. I am also proud to see others shopping with confidence. After a year's work, I am lazy every day, concentrate on what I am doing, abide by the rules of the mall, pay attention to the norms of personal behavior, truly integrate myself into the home of the mall and do a good job in cleaning the mall.
Ideologically, we do things according to the system of cleaning staff in shopping malls, and ideologically, we are consistent with shopping malls. I treat my work wholeheartedly, establish a correct concept, and do not dislike my cleaning work.
After a year's work, I really realized that cleaning also requires knowledge. Everything used to be done by hand, but now the social development is getting better and better. There are also many inventions in cleaning, and a variety of cleaning tools have been developed, which will not make people tired all day. It is much easier to learn how to use tools. At the beginning of my work, I made a lot of jokes because I didn't understand, so I went back to study. With everyone's help, I can clean the whole floor quickly and provide a clean and safe environment for consumers. After work, I had more learning opportunities, and for this reason, I worked smoothly for a year.
Now that one year has passed, I have summed up my work and provided good experience for my future work in the shopping mall. I am confident that I can do a better job in cleaning the shopping malls, and I will certainly satisfy the leaders and customers. I will continue to work hard and never miss a chance to learn, so that the ability of cleaning will become stronger and stronger, and the quality of cleaning will definitely be better.
Summary of cleaning business III. Under the leadership and guidance of the hotel leaders, I finally completed the probation period and stood on the stage of becoming a formal employee. Looking back on my work during this period, I also worked hard to make myself grow better. At the same time, I took my work seriously and tried my best to do a good job as a cleaner.
I. Completion of the work
During this time, I have been completing my work according to the instructions of previous leaders, and I face the cleaning work with the most serious attitude every day. Sanitary treatment has always been carried out according to the requirements of the hotel, and every small aspect has been done as much as possible and done more carefully. Take different cleaning methods according to different sanitary requirements and treatment methods in each work area, and strive to do a good job as a cleaner at the same time. During the period, I had communication with the heads of various regions, and I also made it clear that I should take good care of those jobs and try not to disturb other jobs during my work.
Second, strict requirements for health.
Every place in the hotel is a place where guests can visit, understand and live, so no matter where they are, cleanliness must be guaranteed. Therefore, in order to give hotel guests a better housing experience, they will have stricter requirements on hygiene. It is these strict requirements that make my daily work as a cleaner more arduous and require a lot of efforts to really complete. Of course, even so, I still attach great importance to these requirements. I try my best to do every job well and do the hotel hygiene as much as possible.
Third, the next stage of efforts
After becoming a full-time employee, I will strive to demand myself in my work, try my best to improve the sanitary condition of the hotel, and make every guest feel the happy life, warm environment and comfortable atmosphere of our hotel. After that, I will strive to improve myself, let myself grow and progress in the best state, and let myself grow and change in the best way. As a cleaner, I know the importance of my work, and I will strive to improve myself and make my life more important and wonderful. Now, I will wholeheartedly pay attention to the hotel's hygiene, consciously do every job, let a clean and comfortable environment appear in front of the leaders and guests, and more importantly, let my work get better praise. Facing the future work, I will try my best to grow up in the present environment and get more growth and changes in my work. I believe that as long as the staff of our hotel can work very hard for the hotel, they will certainly get great growth and change, and at the same time, their personal life will be more fulfilling and happy.
Summary of cleaning business 4 I started as the cleaning supervisor of the property department from _ _ _ _ _ _. Responsibilities: Responsible for daily cleaning, regular disinfection and garbage removal in the park, and supervise and manage land reclamation and daily sanitation and cleaning services together with the property office area and the team received at the end of the year. The wide management scope and scattered distribution have brought great difficulties to the management work, but it has not changed my work enthusiasm, which is both a challenge and a rare opportunity to exercise. The following is a summary of this year's work:
First, land reclamation.
At the beginning of the work, the focus was on land reclamation in organized areas. Due to the tight time and much maintenance work, it has brought great difficulties to land reclamation. Basically, the land reclamation and large-scale maintenance work were carried out at the same time for a whole period of time, which caused the secondary pollution and repeated cleaning of the completed land reclamation area. The reclaimed water system was not opened until the owner concentrated on it, which undoubtedly had a great impact on land reclamation.
However, under the coordination of the property management department, after many times of communication, I contacted the general contractor to transport the large pieces of construction waste as far as possible, and I arranged land reclamation personnel to clean up the remaining small amount of construction waste. In addition, through coordination, I temporarily borrowed fire water for land reclamation. Daily on-site supervision and inspection, rectification and rework, and item-by-item inspection before the owner goes through the formalities of moving in ensure the smooth completion of land reclamation. At the same time, when the group took over at the end of the year, it was freezing, and most of the time, water was not used. Despite the difficulties, the land reclamation work was completed.
Second, the daily cleaning work management
As a grass-roots worker, outsourcing cleaning generally has some problems, such as older age, lower education level and high mobility of personnel. Because this project is a villa project, the working environment is only a park and a garage, the conditions are relatively bad, and the area under everyone's jurisdiction is also very heavy. In addition to the company background, management system, corporate leadership and other conventional in-depth corporate culture, property management companies also have cross-training and circular training with cleaning company's own work system. And in the cleaning company to carry out cleaning tools and cleaning skills training, regularly organize oral assessment one by one, to ensure that everyone improves as soon as possible.
There are also cleaning staff who pay more attention to their rest and diet during their daily work, contact the engineering department to build a cleaning lounge in the garage, and distribute heatstroke prevention and cooling drugs during the high temperature in summer, so that everyone can work with peace of mind. Since _ month, due to the indoor cleaning of the construction party, my property management department has deployed personnel to clean up the garbage after construction within two months under the condition of tight personnel, cleaning up for _ _ times in total, and cleaning up the construction garbage in public areas for more than _ _ times during the maintenance period, ensuring the sanitary requirements of the indoor and public areas before the owner moves in after the construction.
At the same time, combined with the detailed rules of actual work, summarize and constantly modify various cleaning rules and regulations in daily work. It has successively updated the company's cleaning operation instructions, formulated and revised a series of management regulations, detailed rules and specific measures, so that the management division of labor is clear and the responsibility lies with people. According to the field situation, the post division, work flow, responsibilities, safety operation norms, emergency plans and other contents of cleaning personnel were formulated. Similarly, in order to check the work of employees at any time, the supervisor of the outsourcing company fills in the working day report and the cleaning patrol checklist I fill out every day.
Third, regular disinfection work.
In the routine disinfection work, the company proposed to purchase drugs and equipment by itself, arrange personnel to collect information and consult professionals, and compare and explore in many ways to sort out a set of operating procedures and a list of drugs and equipment suitable for the current situation of the project, which saved the cost. At the same time, it cooperated with the mosquito killer installed in the garage and the weekly disinfection frequency, and achieved the due effect, and recorded it in writing. Gradually improved the environmental problem of mosquitoes in the park garage.
Fourth, garbage removal.
Starting from _ _ _ _ _, the garbage removal company officially entered the site. In the early stage, it was mainly domestic garbage. With the increase of the occupancy of the owners and the number of decoration households, construction waste has accumulated in the garages of all households, so a garbage patrol has been added to the daily work. Make a good estimate and contact the wrecker to enter the site in time. Some decoration companies mix building materials with garbage dumps. In order to prevent accidental demolition, I designed a form, which was signed by the demolition personnel and the person in charge of the site. At the same time, I also informed the front desk to contact the owner to ensure double insurance.
Looking back on the work in the past six months, with the help and care of the superior leaders, although some achievements have been made, the preliminary cleaning work of the park and clubhouse has been on the right track. However, there is still a certain gap with the requirements of leaders at all levels of the company, and the management level and communication ability are still lacking. Sometimes things are not calm enough, and sometimes rushing for success will be counterproductive. These shortcomings require me to strengthen my study, guide my work with what I have learned, and strive to repay the trust of leaders with better results.
Cleaning business summary in the blink of an eye, 20__ years passed. Looking back on my 20 years as a hotel cleaner, I feel a lot, because this is my first experience as a cleaner. So there have been quite a few changes in my mental journey. But on the whole, this year has also been fruitful. So now I will make this summary based on my work experience in the hotel this year.
First, the change of mentality.
Before I came to the hotel, my family was very opposed, because they thought it was a shame to be a cleaner in the hotel, and it would be very hard to do some manual work. But I am a living person, and I always stay at home, which is quite uncomfortable. I might as well go out and find something to do. But because I am old and have no work experience, I can only do some simple manual work. So I came to our hotel and became a cleaner. When I first joined the job, I was full of enthusiasm and expectation for this cleaner's work because I had not experienced the feeling of working for a long time. But later, I found that this job was a bit overdone, and the amount of cleaning tasks every day was a bit large. Moreover, my relatives and friends know that I am engaged in this line of work, and my mentality has gradually changed, and I feel that I can't persist. But after I reflected this matter to the leader, the leader took into account my physical reasons, slightly reduced my workload, and let me stick to it slowly. Later, our cleaning department recruited a group of new cleaning staff, and I got along well with them, so I rekindled my enthusiasm for this job. Although I repeat the same cleaning task every day, I am still very happy. I began to look forward to every day's work, cherish every day's time with my colleagues, and no longer care about what others say about the disgraceful things of cleaning staff, because I earned the money myself, and I earned the money myself.
Second, the improvement of work efficiency.
Although there is nothing incompetent as a cleaner, we also pay attention to skill and efficiency in our work. However, because the first half is not suitable for this job, I finish very few cleaning tasks every day, but the more I clean later, the more experienced I become. In the process of slowly cleaning the room and cleaning the corridor, I have mastered some experiences and skills. The daily cleaning tasks have also become handy, and the work efficiency has naturally improved. The improvement of work efficiency has made me affirmed and praised by the leaders, and also made me more and more confident in the job of hotel cleaning.
Being a hotel cleaner for a year gave me a very different experience. Although there were some episodes, I persisted in coming down. I will continue to accompany the hotel in the next year. I believe that the business of our hotel will get better and better, and my work in the hotel will get smoother and smoother.
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