Traditional Culture Encyclopedia - Hotel reservation - Reception level English dialogue at the front desk

Reception level English dialogue at the front desk

Mr Singh: I'm sorry. Is this Modern Office Co., Ltd.?

Rose: Yes, that's right. Can I help you?

Mr. Xin: Well, I'd like to see the supervisor about the office furniture contract. This is my business card.

Ross: Thank you. (Reading card) Mr. Xin. Mr. Xin, do you have an appointment?

Mr Singh: er ... no, I'm afraid I don't.

Ross: Well, sales managers usually handle contracts. That's Mr. Shelley.

Mr. Xin: Oh, can I see him now?

Ross: Just a moment, please. I'll call his secretary to see if he is free. Please sit down.

Mr. Xin: Thank you.

(dial)

Maria: Mr Shirley's office.

Ross: Hello, Maria. This is Ross at the front desk. I have a Mr. Xin here. He wants to know about the office furniture contract. Is Mr. Shelley available to see him?

Maria: Yes, he is. As a matter of fact, he is in the office now. His 10: 15 reservation was cancelled. Send Mr. Xin up.

Rose: Yes. Mr. Shelley is free, Mr. Xin. Please go to his office. It's room 3 on the second floor.

Mr. Xin: Room 3 on the second floor.

Rose: That's right. The stairs are on the left … or there is an elevator at the end of the corridor.

Mr. Xin: The second floor ... I think I should take the elevator.