Traditional Culture Encyclopedia - Hotel reservation - Hotels in many cities have received express delivery from guests who did not check in. Should hotels collect express delivery for guests who did not check in?
Hotels in many cities have received express delivery from guests who did not check in. Should hotels collect express delivery for guests who did not check in?
I think the hotel should collect express delivery for guests who have not checked in, but they can charge an appropriate fee.
Affected by various factors, people’s demand for going out during the holidays this year has exploded, and the number of travelers across the country has experienced explosive growth, which has also led to full hotel reservations in many domestic cities. This has led to another problem. Some hotels have successively received express delivery from guests who did not check in, and this has become a common phenomenon in many hotels. The hotel should collect express delivery from guests who have not checked in, which will help improve their travel experience.
For some travelers who have high quality of life requirements, shopping for various disposable items online at hotels can not only ensure their quality of life, but also make the travel process more comfortable. This is indeed a good thing . It is also more convenient to mail the express directly to the reserved hotel.
For hotels, helping passengers collect express delivery can greatly improve their travel experience, improve the hotel's reputation and reputation, and even help improve the service quality of local scenic spots.
I think the hotel should collect express delivery for guests who have not checked in. It is best to help passengers put them in categories. If they can put a small shelf at the door of the passenger's reserved room and put the express delivery directly at the door, it will be better for the passengers. It becomes more friendly. The hotel can charge an appropriate part of the fee as the service fee for receiving express delivery.
After tourists check into the hotel, the hotel should provide quality services to the tourists. However, before the tourists check in, the services provided by the hotel are all extra. I think it is normal to charge an additional fee.
After charging an additional fee, the passenger express delivery will be better stored and organized, or even placed directly at the door for passengers as mentioned above, and the fee will be regarded as service fee and labor fee. I think as long as the cost is not high, most tourists can accept it.
In view of this, the hotel can put a public notice board at the front desk to directly indicate the cost of collecting express delivery, and the express delivery company can directly communicate with the passengers. This can not only reduce the probability of conflicts between tourists and hotels, but also increase the hotel's income.
If there are a large number of passenger express delivery, this part of the income can actually be used to hire a temporary worker to sort out the passenger express delivery, and even deliver the express delivery directly to the passenger's room after the passenger checks in.
In fact, in real life, tourists who travel do not care about spending a little more money, but they need to see the services they will enjoy after spending money. If the hotel can provide relevant services, I think most tourists will not mind the hotel's additional charges, but the premise is that these charges cannot be too high. Hotels need to respond based on the actual situation, otherwise they are likely to have conflicts with tourists.
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