What is the abbreviation for guest room status?

The above are all hotel room conditions, the specific meanings are as follows:

1. VD (Vacant Dirty) guest rooms, uncleaned rooms;

2. ?O.O.O (Out Of Order) Guest rooms to be repaired;

3. VC (Vacant Clean) vacant rooms, unoccupied rooms;

4. ?C/I (Check In) Check-in;

5. C/O (Check Out) Checkout.

The hotel guest room status, that is, the room situation and status of the hotel guest room, is a situation diagram of a guest room designed by the hotel in the hotel guest room management in order to keep track of changes in the guest room status at any time. At present, the general guest room status can be divided into 18 types.

Extended information:

1. Additional room status of other guest rooms:

1. OD (Occupied Dirty) unoccupied guest rooms;

2. OC (occupied clean) rooms that have been occupied;

3. ECO (Estemated Check Out) rooms that are expected to be checked out;

4. NS (No Smoking) Smoking room;

5. S/O (Slept Out) external sleeping room;

6. D/L (Double Lock) double lock room;

7. DND (Do Not Disturb);

8. MUR (Make Up Room), please clean it immediately;

9. RS (Refuse Service);

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10. N/B (No Baggage) No baggage;

11. L/B (Light Baggage) Little baggage; 12. VIP (Very Important People ) Important guest;

13. LSG (Long Staying Guest) long-term guest;

14. NO SHOW reserved the room, but the guest did not come.

2. Room status management requirements:

1. The front desk and guest rooms are obliged to maintain the accuracy of room status, and both parties should handle the issues jointly in a spirit of collaboration. Emergencies caused by room status problems;

2. The front desk and guest room center computers are important channels for internal room status management communication. Unauthorized operators are strictly prohibited from operating. After the operator enters the system with the operation number If you have to leave your post for something, you must exit the operating system;

3. The guest room should reasonably arrange the order in which the housekeepers clean the rooms, and ensure that there are enough OK rooms for rent in various types of rooms;

4. When booking a room at the front desk, the guest room should be based on the customer situation on the day and how many rooms of a certain type are available for rent. The guest room center should be notified in advance to urge the floor to apply for OK rooms during a certain period of time;

5. When booking a room at the front desk, the room should first be booked by the customer. We should be guest-centered and arrange rooms according to guest requirements. At the same time, when the occupancy rate is not high, we should take into account the principle of economy and try to arrange rooms on the same floor as possible;

6. Floor attendants and front desk clerks Room status management should be strengthened. It is strictly prohibited to check in before going through the check-in procedures. It is strictly prohibited for room service staff to make the decision to open rooms for guests without authorization and artificially disturb the room status;

7. The department should determine the foreman/supervisor in charge of room status. , supervise and inspect the room status operating specifications of each position;

8. Both the room status communication notifier and the acceptor should keep communication records. If errors occur during work, neither party has a record, and both parties must bear the responsibility. responsibility.

Baidu Encyclopedia-Guest Room Status