Traditional Culture Encyclopedia - Hotel reservation - What do hotel waiters need to do?

What do hotel waiters need to do?

What do hotel waiters need to do?

Every job is asked by the university. Even an ordinary waiter is not easy to do well. Next, I sorted out what the hotel waiter needs to do. I hope you like the related content!

1, arrive on time and accept the task assigned by the foreman.

2. Do a good job in cleaning the environment, articles, equipment, tableware and utensils in the area under its jurisdiction.

3. Make preparations before meals and replenish various items as required.

4, according to the standards and requirements, standardize the dining table, decorate the restaurant, understand the reservation and catering information.

5. According to the service standards and procedures stipulated by the restaurant, do well in all aspects of guest service (welcoming guests, ordering food, patrolling tables, taking food, paying bills, seeing off, etc.). ).

6. Take the initiative to consult the guests' opinions on dishes and services, accept and handle the guests' complaints and report to the restaurant foreman in time.

7. Actively participate in various training activities and entertainment activities organized by restaurants, and constantly improve service skills, skills and comprehensive quality.

8. Abide by the rules and regulations of the hotel.

9. Complete other tasks assigned by superiors.