What professional qualities should a hotel housekeeper have?

1.1 Professional knowledge

Master all professional knowledge within the scope of your job and be able to use it freely.

1.2 Professional skills

Ability to accurately and effectively use professional skills to complete work.

1.3 Work Attitude

Provide warm and friendly service to guests at all times.

1.4 Thoughtfulness

Thoughtfulness in service and thoughtfulness in completing any work content

1.5 Reliability

Leave it to you from your superiors The job (or challenging job) is very reassuring for you and I think you will be able to complete it.

1.6 The spirit of mutual assistance

Close cooperation among colleagues is the most basic condition for the success of an enterprise.

1.7 Appearance

The first impression of the guests is the appearance. When our appearance is neat and tidy, the guests will trust us more; good appearance and hygiene will not only make the guests happy , it will also make your co-workers happy and of course contribute to your physical and mental health.

1.8 Communication skills

Good language communication skills are the most basic guarantee for providing good services.

1.9 Be willing to make corrections

A competent waiter can continuously improve his work and raise work standards.

1.10 Be confident

Maintain enough confidence in the work you are doing to give your guests the impression that you must be the best waiter.