Traditional Culture Encyclopedia - Hotel reservation - What do hotel management majors need to learn?

What do hotel management majors need to learn?

Professional introduction

Hotel management mainly studies basic knowledge such as economics, management and hotel management. , receive management and service skills training in front desk, restaurant, guest room, exhibition and other aspects of the hotel, and carry out service, management and operation of the hotel. For example: hotel room reservation, front desk reception, room service, hotel restaurant service and management, hotel development planning and design, hotel investment, operation and management, etc.

Learning content

Hotel human resource management, catering management, hotel front desk and guest room management, tourism commodities, bar operation and management, hotel service quality management, hotel public relations, hotel planning and design, hotel business strategy, hotel investment planning and design train the following professional directions: tourism, foreign affairs, senior housekeeper, human resources, modern.

Main subjects: management, economics.

Main practical teaching links: hotel post function service and management practice.

Main professional experiments: hotel management information software experiment, hotel service management comprehensive experiment.

Training objectives

This major trains application-oriented and compound professionals who meet the needs of the development of star-rated hotels, have high management theory literacy and solid hotel management professional knowledge, have humanistic literacy, international vision, leadership art, innovative consciousness, entrepreneurial spirit and social responsibility, are familiar with the management methods and means of modern star-rated hotels, and can engage in hotel management, reception service, teaching and scientific research in high-rated hotels, advanced accommodation institutions, advanced catering institutions, educational and scientific research institutions and so on.

Training requirements: Students in this major mainly study the basic theory and knowledge of modern hotel management, receive the basic training of modern star-rated hotel service and management standardization, and master the theoretical knowledge of professional management and the basic ability of hotel management.