How to write the self-evaluation of hotel employees?

My philosophy is: I am willing to bear hardships and stand hard work in the young season. I only hope that through my passionate and proactive efforts, I can realize my value in my work and make the greatest contribution: as a beginner, I have excellent learning ability, willing to learn, dare to innovate and constantly pursue Excellence; As a participant, I have honest and trustworthy character and team spirit; As a leader, I have the ability and decisive style, good communication and interpersonal coordination skills. Received systematic training in economic-related professional knowledge, and had internship and part-time experience in many units and companies; Have strong endurance, willpower and hard-working quality, be serious and responsible for work, be proactive, optimistic and persistent, and dare to face difficulties and challenges.

Requirements for becoming a qualified hotel waiter:

1, excellent patience

Hotel waiter is a service profession, and what this profession needs most is not how beautiful your appearance is, but excellent patience. Guests who spend money in hotels belong to third-class and sixth-class, and guests of any character and conduct will have them. How can you be a qualified and excellent waiter if you are jealous, disgusted and impatient in the face of the guests' chatter? Remember, patience is the most basic requirement as a hotel waiter.

2. It has good adaptability.

As we said, guests who spend money in hotels belong to everyone, such as 369. When they spend money in a hotel, there will be many unexpected things, such as a polite guest becoming unreasonable because of drinking too much, or making some weird demands. What should you do at this time? Patience is necessary and the ability to deal with emergencies.

3, absolutely neat appearance.

The appearance of hotel waiters we see will be very neat, because hotel waiters represent the image of the hotel. If we enter a hotel and see a sloppy waiter around us when ordering, do we still have an appetite for dinner? If when we enter the room, a waiter comes in who exudes piqueness, do you dare to stay in such a hotel?

4. Polite language is indispensable.

Polite expression of hotel waiters is the most basic requirement. To be an excellent hotel waiter, you must be familiar with these polite expressions and basic manners and use them all the time. When talking to guests, don't tell them what to do, don't talk to them gruffly, and don't face them condescendingly. Those polite words, such as "you" and "please", must be on your lips.

5. excellent memory.

The job of a hotel waiter is actually very brain-consuming, not just serving dishes, as we have seen. You should write down the dishes ordered by the guests and their special requirements, such as whether they are slightly spicy or super spicy. And remember when and in what order the guests ask you to serve. For example, when staying in a hotel, you should remember the requirements of the guests, such as when to remind the guests to get up or to remind them to do other things, which requires the hotel waiter to have an excellent memory.

6. Have a sense of active service.

The nature of the hotel waiter's job is to serve the guests and meet their reasonable requirements, so don't think that serving the guests is a shameful thing, or that serving the guests is a dignified thing. You should not only meet the reasonable requirements of the guests, but also learn to observe more and give you enthusiastic help for things that the guests have not mentioned but need timely help. For example, you can take the initiative to remind guests whether they need a cup of boiled water or how to eat hotel specialties. For example, when foreign guests taste the delicious food in your hotel, if you take the initiative to keep up, these services will definitely be praised by the guests.

7. Be diligent, not lazy.

If you want to be an excellent hotel waiter, you must be diligent, do your work better and do more without affecting your work. Don't wait for the leader to tell you what to do, even if it is procrastination, don't do it if you can, and be lazy if you can. No one would like a waiter like that.

8. Familiar with hotel-related affairs.

This includes many things, for example, when guests check into a hotel, they will inadvertently call the waiter to ask about some nearby situations, such as where the nearest subway stations are, or what is the shortest way to an airport, or what are the characteristics of your hotel. As an excellent hotel employee, you must have a general understanding of these problems. Don't ask the guests all kinds of questions. The guests won't say anything except order and serve.