What to say when attending a hotel management meeting for the first time

Compared to different hotel groups, different corporate cultures and management concepts, there are some differences in what needs to be said when attending a hotel management meeting for the first time:

International brand hotels such as Hilton , Ritz-Carlton and other hotels, usually the management meetings must first report on the progress of the main work that the department is responsible for, as well as the difficulties encountered in the overall work, such as insufficient personnel, insufficient training, and obstacles in completing assigned tasks. In fact, When reporting difficulties, special attention should be paid to language organization skills and thinking agility. Generally speaking, reporting difficulties are mostly caused by other departments failing to provide corresponding timely cooperation or other departments deliberately shirk responsibility and kick the ball (if it can be solved within the department) There is no need to report problems to higher-ups, just solve them internally). Since you report these problems, you should be prepared for other departments to question and counterattack you. If you do not handle it properly at the meeting, it is very likely to cause harm to others. The feeling of being stuck with acupuncture will naturally end in discord, and the problem has not been solved yet. Usually smart leaders will communicate with relevant department leaders in advance before attending a leadership meeting, inform them of the issues that will be reported, and maintain a friendly or even humble attitude to make it difficult for the other party to refuse. In this way, it will generally not appear when the meeting is reported. Awkward situation. Another point is very important. No matter what the report is, it must be supported by documents and evidence. Otherwise, the top leader of the hotel will not believe you just by listening to your mouth. Instead, it will give the top leader a You are someone who likes to stir up trouble and look for trouble. In this case, your position will be very unstable.

Relatively speaking, in some domestic self-branded hotels, leadership meetings usually do not say too many truly meaningful things, but are just a formality. The top leaders will only focus on the benefits and find people to vent their anger on. , will not solve any substantive problems. If you have not made any mistakes, then just report the regular data of the department you are responsible for, and pay more attention to what the heads of other departments say and do.