Who is responsible for the theft of hotel items?

Legal analysis: both the hotel and the owner may bear the responsibility. After the establishment of the accommodation contract, the hotel shall ensure the personal and property safety of the check-in party according to law. If the goods are lost because of the failure to fulfill this obligation, such as thieves entering the guest's room to steal, the hotel will be responsible. If the owner neglects to leave the goods in public places such as corridors, he shall bear it himself. Especially valuables, after the hotel provides safe storage service, guests still carry them themselves, and the hotel does not have to bear the responsibility.

Legal basis: China tourist hotel industry standard.

Article 18 A hotel shall make written provisions on the valuables storage service of hotel guests, and give a prompt when checking in. In violation of the provisions of article seventeenth and this article, the hotel shall be liable for compensation for the loss of valuables of the guests.

Article 19 When a guest deposits valuables, the hotel shall require the guest to fill in the valuables storage form and go through the relevant formalities.

Article 20 The safes set in hotel rooms are only used for hotel guests to store general items. The valuables of the guests in the guest room are lost or damaged because they are not stored in the valuables safe in the hotel lobby according to the regulations. If the responsibility lies with the hotel, they can be regarded as ordinary items for compensation.