Traditional Culture Encyclopedia - Hotel reservation - What is the concept of hotel industry, hotel, and hotel management? Thank you!

What is the concept of hotel industry, hotel, and hotel management? Thank you!

The concepts of the three are as follows:

Hotel industry:

According to the international division method, the hotel industry (Lodging Industry) is the culmination of the hospitality industry (Hospitality). An important component, "Encyclopedia Britannica" understands a hotel as a building that provides accommodation and often meals to the public on a commercial basis.

In the history of the development of the hotel industry, outbound travelers have been the most important source of customers for hotels, and the hotel industry is an indispensable part of the tourism industry chain. A tourist hotel is a tourism service enterprise that provides accommodation (and catering, entertainment) services and has comprehensive reception functions. It is a residential enterprise used to receive temporary stay tourists.

Hotels meet the needs of tourists in terms of accommodation, food and living conditions through the decoration of the accommodation environment and the services of professionals, and occupy an important position in the composition of tourism products.

Hotel:

A hotel (or hotel, hotel) is a place that mainly provides short-term accommodation for tourists. In addition to providing accommodation, hotels usually also provide restaurants, Swimming pool, or child care and other services.

Modern hotels evolved from Chinese coaching inns, Middle Eastern caravanserai, ancient Roman huts, European roadside inns and American carriage inns. Some hotels also provide conference facilities to attract business organizations to hold events such as meetings, interviews or press conferences. The hotel's banquet hall can hold weddings, dances and other events.

Hotel management:

Hotel management is to achieve the best goal of a certain activity by coordinating personnel and other resources within the organization through planning, organization, control and other means, in order to achieve the best goal of a certain activity. A comprehensive activity to achieve high efficiency operations. Management in place is an important reflection of hotel management performance. It is the process by which managers use their power, knowledge, ability, moral character and emotions to influence their subordinates to jointly achieve management goals.

The entire hotel and the entire management hope to achieve the organizational goals and complete the established tasks through the implementation of effective management methods. But things often backfire, and the reason has to do with whether management is in place. The core of adequate management is that managers are in place. If managers are not in place, service, quality, marketing, maintenance, etc. will not be possible.

Extended information:

The development status of my country's hotels and hotel industry in recent years:

In recent years, the development of my country's hotel industry has shown obvious structural differentiation within the industry.

Luxury hotels, represented by five-star hotels, have experienced a rapid shrinkage in consumer demand due to the state’s restrictions on “three official” consumption and the “Eight Central Regulations”. At the same time, due to high operating costs and peak real estate investment Affected by multiple factors, the development speed and scale growth rate of luxury hotels have been declining year after year.

After experiencing a peak of rapid growth, budget hotels represented by hotel chains such as Home Inn and Hanting Hotel have now entered a reshuffle stage due to serious homogeneity and oversupply.

According to data published in the "2019 China Hotel Chain Development and Investment Report", there were 2.4199 million rooms in the country's economy hotels in 2018, with a compound growth rate of 12.40 from 2015 to 2018. The growth of hotels is gradually slowing down.

The mid-to-high-end hotel industry has benefited from consumption upgrades and the rapid expansion of middle-class consumer groups, coupled with the impact of consumption shifts from budget hotels and luxury luxury hotels. In recent years, mid-to-high-end hotels have ushered in an era of industry dividends. It has maintained rapid development for many years.

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