Traditional Culture Encyclopedia - Hotel reservation - 20 16 how to write the speech on the work plan of men's summer manager?

20 16 how to write the speech on the work plan of men's summer manager?

(1) Set aside a little time for inspection every day.

Check all the work parts within your jurisdiction every day. But don't check the same content at the same time every day, change the time and content of the inspection. Sometimes in the morning, sometimes in the afternoon, and in the evening if there are two shifts. Don't let anyone out of supervision.

(2) Before you check the work, think carefully about a key point you want to check.

Before checking the work, you should ponder over the key points of your own inspection repeatedly, so that you will not be busy in vain, and employees may not be able to cope with the past. You always have to act like an expert. In fact, you are no longer an expert in this field. You'd better check at least 3 items at a time, but not more than 8 items. Change it every day, so it won't be long before you can check all the in-store workflow, service process, customer satisfaction and work tasks.

(3) check selectively

When checking the work, don't check it in general. If you check a few items selectively, you don't have to look at other aspects. Don't try to see everything in one day, in fact, you can't do it either. Stick to this inspection system, don't let anything distract you, and don't let anything interrupt your routine. In this way, the whole work in the store under your jurisdiction will be carried out smoothly and orderly.

When checking, you should check according to the key points you choose, not according to the key points provided by employees. If you don't have your own priorities, you may be led by employees. You should never forget who is the inspector and who is the inspected.

(4) Never cross the chain of power.

This is absolutely necessary, without exception. No other type of inspection is satisfactory. Don't ask your employees' managers how they are doing. You know what they will say. You must go to the workplace to know the truth in person. Only in this way can you see what you want to know. Out of courtesy, the manager of that department will definitely follow you, but you shouldn't ask him any questions. You should ask some questions to the employees under his jurisdiction. This is the only way for you to get a direct answer.

(5) Ask more questions.

Remember, you check your daily work to learn more about the situation, not to let others know about you. So you should ask more questions, listen carefully and let your employees tell you how they improve their work. If you let them talk, they will tell you. After all, most people still want to do their work better.

(6) Re-check the mistakes you found.

If you can't take the necessary actions to correct the mistakes you find, then such an inspection is of little value. Now that the mistake has been found, it is necessary to check it again. To this end, we should establish a system to supervise the correction orders you issued so that they can be implemented.

Remember, if an order lacks supervision and inspection, it is no different from not having this order!

When giving orders to employees, the store manager must know fairly well, don't give orders indiscriminately, give orders with arrogance, and think of employees when giving orders. After the order is issued, I will even know the implementation of the order from time to time. Therefore, it is of great benefit to avoid allowing your employees to place orders at a discount, at least: unify their concepts, concentrate on their work in an orderly manner, make clear the direction, and gradually improve. Without orders, employees will be in a mess, and beauty salons and hair salons will lose their measures and direction. Therefore, order is a normative measure to make beauty salons and hair salons consistent and work together, which should be taken seriously and cannot be ignored or regarded as normal; Otherwise, you are shaming the order and easily losing the authority of the manager. Command is authority, and authority serves management. Please become a management authority!