How to recommend products at the hotel front desk

The receptionist should convert the price into the benefits and satisfaction that can be brought to the guests, enlighten and guide the guests, and promote their purchase behavior. For example, the front desk receives guests who are hesitant because of the high price. It can be said that the mattress and pillow in this room have health care functions, which can not only give you a full rest, but also prevent diseases.

Comparative advantage method, when the supply price of the hotel is inconsistent with the demand price of the guests, the receptionist may wish to use comparative advantage to solve the price objection of the guests, that is, compare the advantages of their own products with the disadvantages of similar products, so as to make the advantages of our products more prominent.

Sales skills of hotel front desk reception

When guests enter the lobby, the front desk staff should greet each other politely with a smile, always remind themselves that every guest who comes to the door is the most precious, try to keep each other as much as possible, and usually pay more attention to accumulating the skills of selling houses and formulate a set of skilled workflow.