957 1 1 How to directly transfer to manual service?

Press "3" directly for questions related to savings card and "2" directly for questions related to credit card.

Manual connection is slow, so users are advised to wait patiently. In addition, users should be careful not to press the key too fast when making a phone call, and it is best to wait until the voice broadcast is over, otherwise the operation will fail. 957 1 1 is the telephone number of E Long Travel Network, which is one of the leading online travel service providers in China.

Through the website, 24-hour reservation hotline and mobile phone crocodile network, we provide consumers with all-round travel product reservation services such as hotels, air tickets and vacations. ELong Travel Network provides powerful online services such as map search, 360-degree panoramic view of the hotel, popular destination guides at home and abroad, and real comments from users, allowing users to make travel decisions on the basis of obtaining extensive information.

957 1 1 Advantages:

Tongcheng yilong 957 1 1 customer service hotline will be used for service consultation and reminder of transportation and accommodation services such as air tickets, hotels, train tickets, bus tickets, car rentals, etc., and a service entrance for tourism products will be reserved to meet the one-stop travel service of Tongcheng yilong customers. In addition, Tongcheng Yilong Customer Service Center streamlined and integrated the menu content of the service hotline.

And improve the pre-judgment experience of some services, which can more effectively improve the consulting efficiency and service experience of customers. After the formal application, 957 1 1 will serve as the exclusive service hotline of Tongcheng Yilong, providing customers with telephone and SMS notification confirmation services in the case of ticket purchase, order confirmation, flight reminder, return and change notice, etc.

Customers can identify fraudulent phone calls and fraudulent short messages more easily by identifying the customer service number audited and certified by the Ministry of Industry and Information Technology to avoid interference from telecom fraud. 957 1 1 customer service hotline will be supported in the form of triple play (mobile, telecom and Unicom), and its stability can be strongly guaranteed.