Traditional Culture Encyclopedia - Hotel reservation - Responsibilities of the General Manager of Vienna Hotel
Responsibilities of the General Manager of Vienna Hotel
In today's social life, job responsibilities are used in many places. Clear job responsibilities can make employees understand and master job responsibilities, maximize labor management, scientifically allocate manpower, and make people do their best and match people with posts. How to formulate job responsibilities? The following is the job responsibilities (5 general articles) of the general manager of Vienna Hotel that I sorted out for you, hoping to help you.
Responsibilities of General Manager of Vienna Hotel: 1 1. Be fully responsible for the operation and management of the hotel, formulate the medium and long-term development strategy and annual business plan of the hotel, coordinate and integrate resources to achieve the annual business objectives;
2, according to the profit indicators and work issued by the head office, formulate the hotel's operating budget, and guide the finance department to do a good job in cost control and financial budget. , and check and analyze the monthly business situation;
3. Review and report the annual financial budget of the hotel, and issue annual work indicators to all departments;
4. Establish hotel management system and improve relevant rules and regulations;
5. According to the development direction of the company, hold company meetings regularly to guide the work of various departments;
6, master the methods and steps to control and deal with all kinds of emergencies, properly handle all kinds of emergencies;
7. Guide the hotel's training, train and build hotel staff, and improve the service quality and staff quality of the whole hotel;
8. Promote brand and value propaganda measures, be responsible for the public relations between the hotel and people from all walks of life, and establish the image of the hotel.
Responsibilities of the general manager of Vienna Hotel. Formulate the hotel management strategy and policy, organize the formulation and implementation of the hotel's annual business objectives and business plans, and ensure that the hotel and its affiliated projects operate as planned;
2. Highly sensitive to the dynamics of the hotel industry, able to make the hotel business development plan according to the market, and make timely adjustments according to market changes to ensure the maximum profit of the hotel;
3. Proficient in the actual operation and management of hotel departments (rooms, engineering, lobby, restaurant, sales, etc.). ); Responsible for the planning and design, equipment, facility configuration and interior design of brand hotels.
4. Establish and improve the hotel's organizational system, rules and regulations, and service operation process to make it reasonable, streamlined and efficient. Preside over the weekly inspection report of the general manager's office meeting, and make key comments and explanations on related issues.
5. Improve various financial systems. Read and analyze the daily and monthly supervision of the financial department, and do a good job in cost control and financial budget.
6. Be responsible for the construction of the hotel management team, the recruitment and assessment of personnel, and decide the establishment, staffing, rewards and punishments and promotion of the hotel organization.
7. Understand the operation modes of well-known hotel management companies at home and abroad, and be fully responsible for the management of hotels and related comprehensive properties.
8. Maintain good relations with people from all walks of life, establish the image of the hotel and receive important guests on behalf of the hotel.
Responsibilities of General Manager of Vienna Hotel 3 1. Be fully responsible for the operation and management of the hotel;
2. Establish and improve the organization and management system of the hotel to make it reasonable, streamlined and efficient;
3. Responsible for achieving the hotel's operating income and profit targets;
4. Be responsible for making the hotel's operating budget and final accounts, and put forward the transformation and investment plan;
5. Implement the annual financial budget of the hotel and issue annual work indicators to all departments;
6. Supervise hotel maintenance and hotel safety management;
7. Responsible for the public relations between the hotel and people from all walks of life, and establish a good image of the hotel;
8. Do a good job in hotel organization, staffing and important personnel changes;
9. Guide the training work, cultivate talents, and improve the service quality and staff quality of the whole hotel.
Responsibilities of General Manager of Vienna Hotel: 4 1. Be fully responsible for the operation and management of the hotel, and lead the staff of all departments to complete the planned objectives of the hotel;
2. Make the budget and final accounts of the hotel around the profit targets and tasks assigned by the company, and strictly control the operating costs and expenses;
3. Be responsible for the establishment, training and management of the hotel team to improve the service quality and staff quality of the whole hotel;
4, according to the market changes and development, formulate feasible marketing strategy, and organize the implementation and effective control;
5, fully responsible for safety management, pays special attention to food hygiene, public security and other work, to ensure the personal and property safety of guests and employees;
6. Daily communication and coordination with the company and the franchised car owners to ensure smooth and effective information;
7. Responsible for the public relations between the hotel and people from all walks of life, pay special attention to the reception of important guests, and create a good internal and external image;
8. Care about employees' thoughts and lives, and constantly improve their working conditions;
9. Complete other tasks assigned by the company.
Responsibilities of general manager of Vienna Hotel. Fully responsible for hotel operation;
2. Be responsible for market development and customer maintenance during the operation period to ensure that the average hotel price and occupancy rate reach the company's expected goals;
3. According to the seasonal changes of the hotel and the surrounding market environment, formulate and implement effective business strategies;
4. Strictly review the hotel's various costs and expenses, supervise the hotel's energy-saving work, and ensure that the hotel's operating costs and expenses are reasonably controlled to achieve the expected assessment indicators;
5. Implement the unified quality standards of the company headquarters to ensure that the service and hygiene quality meet the predetermined requirements;
6. Supervise the safety work of the hotel and the maintenance of equipment and facilities to ensure the normal transportation and exhibition of equipment and facilities without any safety accidents;
7. Be responsible for maintaining and increasing the value of the hotel's fixed assets, and ensure that the hotel's asset loss rate meets the company's regulations;
8, responsible for hotel staff management, to ensure employee satisfaction. Implement the company's corporate culture and management system, and create a good working atmosphere. Reasonably allocate human resources and coordinate the relationship between hotel departments;
9. Properly handle hotel emergencies.
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