Traditional Culture Encyclopedia - Hotel reservation - What are the basic psychological needs of the guests for the hotel?
What are the basic psychological needs of the guests for the hotel?
As a customer, the psychological needs of the hotel are:
Clean and hygienic, reassuring;
The environment is quiet and reassuring;
The supporting facilities are complete, which makes people worry;
Thoughtful and meticulous service makes people feel very comfortable;
The light in the room is moderate, which makes people calm.
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