Traditional Culture Encyclopedia - Hotel reservation - What is the design height of the lobby building in a five-star hotel?
What is the design height of the lobby building in a five-star hotel?
At present, star-rated hotels are classified according to the evaluation standards of China people and national star-rated hotels. Five-star hotels need 18 anterooms. However, there is no requirement for the height of architectural design, but it is clear that "the space is spacious, which is suitable for the reception capacity and does not make the guests feel depressed".
Five-star hotels have the following requirements for the front office:
A. The space is spacious, suitable for reception capacity, and will not make guests feel depressed;
B. Luxurious atmosphere, unique style, elegant decoration, harmonious tone and sufficient light;
C. There is a general service desk suitable for the scale and star rating of the hotel;
D. Each section of the main service desk is marked in Chinese and English, and the receptionist provides reception, inquiry and checkout services 24 hours a day;
E. providing message service;
F. Provide one-time ordinary bill settlement service (except commodities);
G. provide credit card settlement services;
H./kloc-provide foreign currency exchange service for 0/8 hours;
1. Provide promotional materials for hotel services, room price lists, local traffic maps in Chinese and English, national tourist traffic maps, introductions of local and national tourist attractions, timetables of major means of transportation, and newspapers and periodicals suitable for hotel guests;
J.24-hour room reservation;
K. There is a safe for valuables opened by the hotel and guests at the same time. The safe is safe and hidden, which can protect the privacy of guests;
The length is set as doorman 18 hours to receive the guests;
M Set up full-time baggage handlers, have special baggage carts, and provide baggage service 24 hours a day. There is a small luggage storage place;
Noun (abbreviation for noun) has managers on duty 24 hours a day;
O Set up a lobby manager to be on duty 24 hours a day;
Page (the abbreviation of page) sets up a guest rest place in the non-business area;
Q. Providing valet booking and arranging taxi service;
R the foyer and main public areas are equipped with ramps for the disabled, wheelchairs and toilets or toilet seats for the disabled, which can provide necessary services for the disabled.
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