Traditional Culture Encyclopedia - Hotel reservation - Is it useful to complain to Atour?

Is it useful to complain to Atour?

Useful

If guests staying at the hotel need to complain to the staff of Atour Hotel, there are two ways. The first way is to call the front desk directly and ask for duty on that day. manager. Accept customer complaints. After receiving a complaint from a guest, the duty manager will give the guest a very satisfactory result after understanding the situation. If the complaint cannot be resolved at the hotel level, you can log in to the official website of Yaduo Hotel and make a complaint in the complaint feedback comment area.