Tianyi housekeeper camera cloud looks back, there is no data. What should I do?

There are some possible ways to deal with the situation that there is no data in the cloud playback of Tianyi housekeeper's camera:

1. Network connection problem: First, make sure the network connection is normal. Check that the camera is properly connected to the Internet and can access the cloud server. If the network connection is unstable or there is a problem, you can try to reconnect the network, or check the network configuration and router settings.

2. Storage space problem: The camera will store the video data on the cloud server or local storage device. Check whether the storage space of the camera is full. If so, you can clean up old video files or expand storage space.

3. Service problem: The cloud service used by the camera may be faulty or maintained. Check official website, the housekeeper of Tianyi, or the customer service channel to find out whether there is any announcement of service interruption or upgrade and maintenance. If it is a service problem, we can only wait for the service to return to normal.

4. Equipment problem: If the cloud video cannot be played back after the network and service problems are eliminated, it may be that the camera equipment itself has failed. Try restarting the device, upgrading the firmware or resetting the factory settings. If the problem still exists, it is recommended to contact the technical support staff of Tianyi Home Economics.

In a word, for the problem that there is no data in Tianyi housekeeping camera cloud audit, we can gradually check the problems in network connection, storage space, services and equipment, and take corresponding measures according to the specific situation. If it cannot be solved by itself, it is recommended to contact the relevant technical support department for further assistance.