Traditional Culture Encyclopedia - Photography major - Ask a lot of sales skills, such as what do you want to buy for beautiful women? ...
Ask a lot of sales skills, such as what do you want to buy for beautiful women? ...
Opening remarks (telephone) First contact:
Speech 1:
Hello, is this * * * * company? Is your boss here? I come from e city, do you know?
Yes, please introduce it in detail (see the introduction of E City). We are the largest three-dimensional map in China, and now we are looking up some enterprise information. Is your boss here?
I don't know-rhetorical question, E city doesn't even know. Your computer is very convenient here, isn't it You can open it and check it. You can directly enter the map of Hangzhou in Baidu. The first one is our three-dimensional map (let the customer open it and have a look) or the customer has a good attitude and goes directly to the boss.
Speech 2:
Hello, is this * * * * company? I come from Hangzhou Electronic City-3D map of Hangzhou. Here's the thing. Now we have an enterprise (merchant) in this module to serve the enterprise (merchant). Who should I talk to about stationing on the map?
Opening remarks for check-in customers (telephone):
Hello, is this Mr./Ms. X of * *? Hello, we are from E City, Hangzhou, and we make electronic 3D maps. We received your company's application for moving in on X. Now, I just need to confirm some data and information for you. Is your company's address in xxxx? I think you already know something about our e city. So, what kind of embodiment do you want in our E city?
Opening remarks (stranger worship):
I'm from the map of Hangzhou in E City, and now I'm collecting information in this street (building). Has your company (shop) settled in the map?
Introduction to e city:
Answer; It is the largest simulated 3D map created in the world. There are more than 65,438+000 cities in China ... and 100 people visit it every day. The first person to directly input the map of Hangzhou in Baidu is E City.
Commercial map and introduction of gold medal e shop;
Answer; We launched the enterprise check-in service in E City, which is to add all hotels in Hangzhou (see the specific contact object) to our map. Many hotels have cooperated with us, such as Hangzhou Huachen International Hotel and Zhejiang Zijin Hotel. They are all registered on our map.
Because of the requirements of many users, we have upgraded the current system. Before that, there was only one name and address. If guests want to find your company, they must enter the full name of your company in the search field, so as to find your company. Now after the system is upgraded, you can set 5-6 keywords. For example, if you are a XX company, you can set XX and XX as keywords. After that, guests can find you by typing XX and XX, and the chances of being searched by guests will be much greater.
We will also provide you with a website (third-level domain name) where you can upload some company introductions, pictures, discount information and so on.
In addition, we will also make a designated map for you, which can show some of your surroundings, such as landmark buildings, bus stops and so on. Also, you may have some guests from go on road trip. We will provide a custom navigation service, that is, set some points on the map, such as city station, railway station and east bus station. After setting up, a red line will be displayed on the map, which is very convenient for customers and users and makes the company very human.
If the company has its own website, you can also embed this map on your own website.
In terms of cost, because the Hangzhou municipal government now has a 333 project, we are subsidized by the municipal government. So you only need the original price of 1/3, that is, 500 yuan, and you can enjoy the service of 1 year. Provided that you have a legal business license. This subsidy is limited in time and place.
Asking for online contact information/direct contact information of customers:
Is it convenient for you to leave me a QQ or email address? I have a detailed document here. I'll send it to you first.
Would it be convenient for you to leave me your mobile phone number? I have several sample links here for your reference.
What do you say I call you later or tomorrow?
How to successfully book a customer visit?
A: The purpose of calling is to judge and make an appointment. If it is a quality customer, you can make an appointment at home generously. If you are an indecisive customer, you should not put too much pressure on the customer. For example, exchange business cards in a few days and bring some information.
Customers think the price is too expensive.
A: The price is not too expensive, only suitable. Especially the price of 500, there is no concept of expensive. Just introduce the products in an all-round way, properly render the preferential subsidies, inform the customers of the promotion information at an appropriate time (when there are preferential promotions), and make concessions.
The customer asked to see the red-headed document of "Government 333 Project"
A: It just means that this product is really good. The government does not advocate this form of forced buying and selling, downplaying the government, and only makes customers feel that there will be strong follow-up maintenance. We are formal.
Customers questioned the target customers of E City, thinking that few people searched for products in E City, and there was no need to promote products in E City.
A: The first way is to avoid this problem. After all, search products are really not the strength of E City at present, highlighting our map function and highlighting that customers in need can find corresponding stores in E City and answer from another angle;
The second way, a clear answer, is that it is impossible to search for products on the map, but E City clearly put forward the concept of S2C physical store inquiry on the basis of the map, and included nearly 30,000 physical stores. At the same time, shops are integrated and promoted by map search and e-store treasure channel. Online and offline, including a large number of activities such as college students' shopping festival, may not be well-known from the point of view of shopping, but it is very cost-effective corresponding to the charges in 500 yuan.
When customers wander between Baidu and E City,
Concept extension: Baidu bidding ranking fee (latest): opening fee 1200, minimum deposit of 3000.
A: Try not to talk about and evaluate our competitors, highlight our advantages, the particularity of the map and the particularity of the shopping environment (compared with Baidu), and remind customers that the pages used by customers in E City can be easily searched on Baidu (such as Hangzhou Vanilla Floriculture, Hangzhou Spring Photography, Hangzhou Dandelion Hotel, Hangzhou Lirenhui Wedding Photography, etc. ), suggesting the strategic cooperation between the two.
When the customer compares with E City on 19 floor.
A: Try not to talk about and evaluate our competitors, but highlight our advantages, the particularity of the map and the particularity of the shopping environment. Tell customers that the society now pays great attention to the effect of advertising, regardless of service, quality and price. Nowadays, the competition in society is to some extent the competition in advertising. 19 floor is really a good place for advertising. If there is a free promotion place, the more the better, don't be afraid of trouble. If it is a charge, you can consider it according to your own ability, but you should do a good job in the follow-up cooperation with customers brought by the advertising effect, otherwise it will be a waste.
Back in E City, we have our advantages. The S2C model of prospering the city with more shops ranks high on Baidu, because there are many visitors, detailed maps, favorable prices, future prospects, and how much loss and hope 500 yuan can bring.
Customers are dragging their feet and can't keep up for a long time.
Concept extension: key person-the person who can decide to sign the bill
A: Make sure that the person who follows up is a key person. If not, someone else will follow up, so when you follow up with customers, you need to get as much information as possible, then summarize and make a judgment. It is unrealistic for customers to discuss and report a 500 yuan product repeatedly. If the call is delayed, find a way to come directly to the door. If you are depressed, you can force you to get a promotion. People who are not interested in promotion must not be sincere buyers.
When customers are interested in advertising, but ask to wait until they have a plan.
A: It is reasonable and good for customers to make their own plans, so that customers can feel the limitation and tension of advertising resources and complete the plans as soon as possible.
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