I am not satisfied with the wedding photos. How to deal with it?

Wedding photos are basically taken once in a lifetime, and the results are not satisfactory. It must be a very anxious thing for newcomers. Wedding photography service is different from shopping in a treasure. If you are not satisfied, you can return it immediately. Even if you can return it, you can't afford to waste time. How can we solve the problem of unsatisfactory wedding photos?

First, solve problems with a peaceful mind.

Why should we talk about mentality first? We can all understand that the couple spent a lot of time taking wedding photos, and the wedding photos didn't look good. What most newcomers ultimately want is that businesses can help us handle it well and take satisfactory wedding photos, but emotions can't really solve the problem. At this time, we might as well calm down and start the after-sales treatment process in the way of "before the soldiers and after the ceremony".

Second, wedding photos after-sales processing steps

1. Communicate with the merchant.

If the wedding photos are not satisfactory, priority should be given to negotiation with the merchants. The competition in the wedding photography industry is fierce, and businesses cherish their reputation. If something goes wrong, the merchant will try his best to solve it.

Many poor wedding photos are due to the photographer's shooting problems, the retoucher's retouching problems, or the dissatisfaction with wedding photos purely based on personal vision or taste. Just like Hamlet, 1000 people have 1000 Hamlet in their hearts, and the specific problems are solved.

(1) Photographer's shooting problem

Photographers don't shoot well, just like a big hole needs to be mended by a patcher, most of which can't be mended. At this time, the wedding photography shop is the wrong party. A better way is to negotiate with the merchants and make a new set according to the couple's schedule. Couples can also ask the merchants for some compensation, such as adding some fine repairs or photo frames.

(2) The problem of retouching by retouchers.

The problem of poor retouching effect is common. If it is a technical problem of the retoucher, it is suggested that the newcomer communicate with the merchant and try another person. Energetic newcomers can personally supervise the retouching until the effect is satisfactory.

(3) It's just that I'm not satisfied

Now, in order to attract customers, businesses are dissatisfied with the remake of the wedding photography package service. If they are not satisfied, they can try to remake it.

2. Wedding ceremony platform intervention

If negotiation with the merchant fails, you can ask the customer service to intervene in the wedding ceremony and explain the specific situation and the desired solution to the customer service, which can solve it.

If the above cannot be solved, you can complain to the consumer association.

The above two solutions are not satisfactory. There are indeed acts of cheating consumers and harming consumers' interests. You can complain to consumers' associations and ask for intervention.

To sum up, if the wedding photos are not satisfactory, we should solve the problem with a relatively peaceful attitude, first negotiate with the wedding photographer to solve the dissatisfaction, and then ask the wedding ceremony to intervene. Finally, we can take up legal weapons to protect our rights and interests from losses.