The camera bag is overdue.

No shooting and service can be fully refunded, but if you have already shot the original suite and don't want to upgrade, you can get a refund if you haven't shot the upgraded suite. The contract signed by the studio with you only limits their rights and your payment voucher, and there is no restriction on you, so you can get a refund. But if they took all your scenes, including the upgrade, and you still want a refund, that's impossible! You can be dissatisfied with their service or something, but it is impossible to refund or exchange it for something else.