Mate20pro bought from Singapore can't be fully recalled?

The Huawei Mate 20 Pro you bought in Singapore may not be able to go to total recall due to regional or network restrictions. For privacy and security reasons, some countries or regions prohibit or restrict the full recall function on mobile phones. In this case, you may need to install a third-party recording application on your mobile phone, or use a professional tape recorder to record the call.

If you are sure that your phone is not restricted by region or network, but you still can't record the call, try the following solutions:

1. Make sure that the full recall function is turned on: Please open the phone application, click more icons in the upper right corner, select settings, and then select the recording option. Here, you can try to select smart mode or manual mode to enable the total recall function.

2. Clear the application data of mobile phone: Please go to Settings-Applications-Mobile phone and try to clear the application data and cache of mobile phone.

3. Update or reinstall the system: Updating or reinstalling the mobile phone operating system may solve the total recall problem. Please make sure to back up all the data in your phone before updating or reinstalling the system.

4. Install a third-party recording application: If the general recall function on the mobile phone doesn't work properly, you can also try to install a third-party recording application, such as "Cubic Call Recorder ACR" or "Automatic Call Recorder".

Please note that in some countries or regions, an unauthorized general recall may violate the law. Before using the full recall function, please ensure that you abide by local laws and regulations and respect the privacy rights of others.