How to do a good job of service guarantee for veteran cadres in the army

Adhere to the people-oriented principle, constantly strengthen the functional role of the center, do a solid job in the service guarantee for retired military cadres focusing on organizational activities, effectively solve problems and do practical things for retired military cadres, relieve their worries, and let them have a sense of security, education, medical care and happiness. Many retired veteran comrades said with emotion: Now there are more and more activities, better health and younger people.

First, adhere to the purpose of service and constantly standardize service behavior.

With a wide range of points and few personnel, the service management is difficult. The center constantly strengthens the service concept, puts the service for retired cadres in the first place, broadens the working ideas, and strives to build the center into a home for retired cadres, providing thoughtful service guarantee for the work and life of veteran cadres.

The first is to establish archives of retired military cadres. Investigate and understand the basic situation of retired military cadres in an all-round way, register their main experiences, family status, health status, hobbies, personal needs, etc., and input them into the computer for archiving. The center takes the service needs of retired military cadres as the focus of its work and puts it in an important position. The staff of the center strive to be familiar with the situation of every retired military cadre, so that the service work is more targeted.

The second is to set up a service contact card for retired military cadres. Print the functions, tasks, telephone numbers, service items, activities and forms of the center into contact cards. What are the requirements for soliciting the opinions of retired military cadres on the annual work arrangement and carrying out cultural and sports activities? The center will collect and analyze the feedback information of retired military cadres, adjust the working ideas and service direction in time, and truly meet the needs of retired military cadres.

The third is to adhere to the system of frequent visits. While adhering to major festivals to visit and sympathize with veteran cadres, the center regards the warm needs of retired military cadres as a major event and pays close attention to them. In order to understand and master the needs of retired military cadres more timely and accurately, the staff of the center keep in touch with the retired military institutions by telephone, visit and other forms every month to understand and master the ideological trends and service needs of retired military cadres in time, and combine work with research services. Cooperate with retired cadres to hold a forum for veteran cadres to understand their life, physical condition and opinions and suggestions on the work of the center.

The second is to provide family-friendly and all-round services for retired military cadres from what they need most.

The center insists on the concept of "people-oriented" throughout the whole service process, and insists on taking the service demand related to the vital interests of retired cadres as the first signal, broadening the service content and innovating the working methods, which has better solved the worries of veteran cadres.

First, focus on "providing for the aged" and actively solve the worries of retired military cadres. In recent years, some retired military cadres have confidence in the center and often consult the center about policy treatment. The center never pushes the Committee, based on moving forward and extending its services. While actively reflecting to the Municipal Resettlement Office, it actively cooperates with retired military cadres to do a good job of explanation. The center also negotiates with retired cadres to build a cultural room and activity room for retired cadres, and subscribes relevant documents, newspapers and magazines for retired cadres so that they can enjoy the political treatment they deserve. Most retired military cadres are too old to walk and their health is generally poor. In order to facilitate retired military cadres to seek medical treatment, the center signed an agreement with a private hospital while implementing the medical system for retired military cadres, taking four retired military cadres in the urban area as designated service units to conduct a comprehensive physical examination for retired military cadres every year and conduct home visits every quarter. Retired military cadres can provide on-site medical services at any time when making appointments. The hospital has also established personal health records for retired military cadres, making it more convenient, timely and accurate for retired military cadres to seek medical treatment, ensuring that retired military cadres have a good old age and are generally welcomed by them. In view of the fact that retired military cadres are older, lack of knowledge about household appliances, and inconvenient to live, the center actively organizes the activities of "home appliances maintenance into the community to truly serve retired military cadres", and signs an agreement with "Haier Star Service Center", with four retired military cadres in the urban area as designated service units, to visit retired military cadres' homes on major holidays, and to repair household appliances free of charge at any time at ordinary times, explaining the safe use of household appliances to veteran cadres, which brings great benefits to their lives. On the basis of summing up experience, this activity will be extended to retired cadres in counties (cities) to benefit more retired cadres.

The second is to actively build a platform for retired military cadres to exert their residual heat around "doing something for the elderly". Retired military cadres have been educated by the party for decades, with high ideological awareness, good comprehensive quality and strong ability to participate in and discuss state affairs. The center cooperates with the Municipal Resettlement Office and all kinds of retired cadres to actively guide them to care about state affairs and participate in the management of their own affairs. Last June, more than 300 retired military cadres were organized to attend a situation report meeting, and relevant experts were invited to preach the situation at home and abroad, which broadened the political horizons of retired military cadres and enhanced their sense of political responsibility and national self-esteem. Retired military cadres are rich in experience and glorious in history, and they are living teaching materials for patriotism education. The center cooperated with retired cadres, established contacts with many garrisons and primary and secondary schools, encouraged retired cadres to exert their residual heat, went deep into the army officers and soldiers and school teachers and students to preach revolutionary traditions, and carried out patriotic education, which was well received by all sectors of society.

Third, actively organize retired military cadres to carry out healthy and beneficial cultural and sports activities around "having fun in the old age". In order to cultivate the life sentiment of retired military cadres, enrich their spiritual and cultural life, and enable them to learn and be productive in their old age, the center takes healthy, beneficial and colorful cultural and sports activities as an important part of the planning and service guarantee work, cooperates with retired military cadres, and gives full play to the role of cultural rooms and activity rooms. According to the characteristics of veteran cadres, actively mobilize retired military cadres to participate in university studies for the aged, participate in social activities, conduct book reviews and film reviews, and write memoirs. Since last year, the center has organized many fishing competitions for retired military cadres in cooperation with the Municipal Resettlement Office and various retired cadres. Four retired military cadres in the urban area1more than 20 retired military cadres actively signed up to participate. In this year's fishing competition for retired military cadres organized by the whole province, Xuzhou retired military cadres team won the first place in the total score of the group. The center also recorded the scene of the fishing competition, burned it into a CD, and gave it to retired cadres, which was deeply loved by them. To celebrate the 55th anniversary of the National Day, a painting and calligraphy exhibition and a photography exhibition of retired military cadres in the whole city were held. During the activity, famous painters from Xuzhou calligraphy art circle were specially invited as judges to comment on the entries of retired military cadres. More than 40 works of/kloc-0 exhibited in the exhibition are ideological and artistic, showing the times style of emancipating the mind, renewing ideas, advancing with the times and being realistic and innovative for retired military cadres, which has been well received by Xuzhou City. In June this year, in order to enhance the physical quality of retired military cadres and enrich their lives, the center cooperated with the Municipal Resettlement Office to hold the fourth fitness sports meeting for retired military cadres in the city. According to the characteristics of retired military cadres who are older and inconvenient to move, the competition includes balloon relay, shooting, playing cards, bowling, table tennis, fishing and China chess. The sports meeting integrates entertainment and competition, and more than 90 retired military cadres participated in the sports team.

Third, build a high-quality service team and create a new situation of service management for retired cadres.

Retired military cadres are the precious wealth of the party and the country, and it is the glorious responsibility of the center to ensure their old age. The center adheres to the quality of internal work and the image of external trees, and strives to improve the quality and level of service.

The first is to establish a service work team. Good political thinking, high professional quality, strong sense of service and good work style are the basic requirements for retired cadres. The center attaches great importance to the construction of its own team, and strives to strengthen the sense of service, enhance the sense of responsibility, and improve the comprehensive quality and work efficiency. At the same time, in cooperation with the resettlement office and the cadre retreat, the practical work ability of military retired personnel has been improved through training seminars, experience exchange and centralized training, and obvious results have been achieved. In order to meet the needs of informationization of retired military cadres and modernization of retired cadres' offices, the center established contact with Xuzhou Aobo Computer Training Center, and conducted computer office automation training for four retired cadres in urban areas in batches, which effectively improved the service efficiency.

The second is to improve the service system. An effective working system is an important guarantee for doing a good job in military service. Since its establishment, the center has insisted on relying on systems and plans to arrange colorful activities for retired military cadres to ensure the implementation of the two benefits. At the beginning of each year, on the basis of full investigation and study, the center makes clear the annual work plan and activity arrangement, listens to opinions from all sides, implements the service content item by item as planned every month, summarizes the activities organized every quarter, finds out the problems and deficiencies, summarizes and reviews the work for half a year and the end of the year, accumulates experience, plans the work in the new stage, and achieves the weekly work meeting, monthly work inspection and quarterly summary, which effectively promotes the implementation of the work of the activity center for retired cadres.

The third is to expand the service network. Under the new situation, the work of retired military cadres is facing many new situations and problems, which puts forward new and higher requirements for the central organization to carry out its work and activities. In order to meet the requirements of the new situation and new tasks, the center adheres to the guidance of Theory of Three Represents, establishes and implements the Scientific Outlook on Development, keeps pace with the times, is realistic and pragmatic, renews its ideas, reforms its service methods, expands its service network, enriches its service content, and changes the military rest activity center from a simple organization activity to an all-round service, thus improving its service quality. The center also actively establishes two-way interactive contact with relevant units and departments such as garrison, schools, communities, streets, hospitals and police stations. Formed a military service working mechanism with retired cadres as the main body, supported by various retired cadres' activity centers, and widely participated by social units, organized military cadres to preach revolutionary traditions and give full play to their residual heat; At the same time, mobilize social units and organizations to care about the service of retired military cadres, enthusiastically offer love and send warm to retired military cadres, relieve the worries of retired military cadres to the maximum extent, provide a good environment and quality services for retired military cadres, and ensure the healthy and orderly development of service management of retired military cadres.