How to test the authenticity of vivo mobile phone?

The quality of products purchased through formal channels is guaranteed. If you need to verify the authenticity of the mobile phone, you can check it by the following methods:

1, open the link to verify the authenticity of the webpage;

2. Get the IMEI code:

① Enter Settings-System Management/More Settings-About Query (iQoUI: Enter Settings-My Device-More Parameter Query) in the mobile phone;

② It can be viewed directly on the mobile phone packaging box;

③ If the IMEI code cannot be found by the above method, you can click this link to consult online customer service.

4. If the query results are consistent with the relevant information of the mobile phone (including the model, color and warranty information of the mobile phone, etc.). ), indicating that the inquired model is genuine (the results are for reference only). If "Sorry, no information about XXX can be found" is displayed, confirm whether the IMEI code entered is wrong, and then verify it. In addition, please confirm whether the purchase channel is officially authorized;

5. If you still can't find the information after many attempts, the information you find doesn't match the mobile phone information, or you have questions about the query results, you can go to the vivo customer service center to inquire.

You can click on the webpage link to view the graphic description.

Tips: It is recommended to bring relevant purchase vouchers (such as purchase invoices/warranty cards/ID cards) when you go, and call the service center staff in advance to ensure that the staff will go again during normal working hours, avoid running empty, and pay attention to safety on the way back and forth.