My mobile phone is Samsung 5368. But the camera won't open, and then open it to display the camera fault and a line of English. Who knows what is going on?

According to your description, I suggest you:

1. Check whether the phone has downloaded the latest third-party software. It is possible that the software is incompatible with the mobile phone. I suggest you try to uninstall it (Settings-Applications-Manage Applications-Select Download-Uninstall).

2. Back up mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings (Settings-Privacy-Restore Factory Settings). If the problem still exists, I suggest you take the three-guarantee certificate of your mobile phone and send it to the nearest Samsung service center for testing. Please visit:

/support/location/supportservicelocation . do？ Page = service. Location and place. cid = cn _ PPC _ support _ service _ repair net _ 120522

I hope I can help you. Welcome to ask questions on Samsung platform. Have a nice day!