Take-away rice is leaking. Is it reasonable for customers to ask for a full refund?

It is reasonable to ask for a full refund of the rice left out in the takeaway. When customers place takeout orders, they expect to receive the complete order and pay the corresponding fees. If the takeaway seller misses the rice, it means that the customer has not received the complete order they expected, so they have the right to ask for a full refund.

Takeaway merchants should be responsible for their own service quality, including ensuring the accuracy and completeness of orders. If they make mistakes, such as missing rice, they should take responsibility and take appropriate remedial measures, such as full refund.

Of course, it may be unreasonable to ask for a full refund if the rice delivered by mistake is caused by the wrong information provided by customers or other force majeure factors. But in most cases, it is the responsibility of the takeaway business to miss the meal delivery, and it is reasonable to ask for a full refund.

In a word, it is the fault of the delivery staff to miss the rice, and the customer has the right to ask for a full refund. Merchants should be responsible for their own mistakes and take appropriate measures to make up for customers' losses.