Traditional Culture Encyclopedia - Photography major - How about customer service for wedding photography?
How about customer service for wedding photography?
Job responsibilities:
1, responsible for the collection and induction of delivery orders.
2. Call 3-5 days in advance to confirm whether the delivery address and telephone number have changed, and make a good registration and notify the manufacturer.
3. Be responsible for handing over the express delivery list, classifying, registering and sorting out the delivery list and production list with the manufacturer.
4. Be responsible for online tracking and inquiry within 3 days after delivery, and the customer will confirm the receipt by phone after signing.
5. Solve and answer questions raised by customers.
6. Call the customer three days in advance to inform the shooting precautions and site selection, and provide intimate reminder service for the customer.
Requirements:
1, high school education or above, standard Mandarin, strong organization, coordination and communication skills and execution ability, and strong sense of service.
2, familiar with simple office software operation.
Salary: basic salary+bonus =3000-4000 (this is the most common treatment).
The company provides: five insurances, working meals (Chinese food and dinner), housing subsidies, Mid-Autumn Festival benefits, Spring Festival benefits, store celebration benefits and birthday benefits.
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