Why don't you give the negatives for wedding photos? Won't you give it now? How can I get it back? Is it legal for us to own our own negatives?

Although there are specific provisions, it is inevitable that this will happen. Consumers can negotiate with the store first. If negotiation fails, you can complain to the market supervision department.

According to the relevant provisions of the Law on the Protection of Consumers' Rights and Interests, after providing services according to the agreement, the operators of the photography industry should hand over all photos and negatives including digital camera materials to consumers without additional charges.

There is a consumption behavior between consumers and photo studios. Since consumers pay for taking pictures, they should get all the negatives. Even if the agreement signed by both parties stipulates that it is necessary to pay to redeem the negative film, this clause is invalid.

At the same time, according to the relevant regulations, if consumers have been informed that they need to buy movies before shooting, and the price is very clear, then this should be an agreement between both parties, and both parties should perform according to the agreement. However, if the merchants attract consumers at a low price before shooting, and then tell them to charge for the film after shooting, it is an act of dishonesty.

Infringed on consumers' right to know and fair trade. If the operator is unwilling to give the negative to the consumer free of charge, it should be destroyed in front of the consumer, who has the right to portrait.

Extended data:

Complaint request

1, within the administrative area of this Municipality;

2. There is a clear defendant;

3, there are specific complaints, facts and reasons;

4. The complainant should be an interested party in the consumer dispute;

5. The complaint period has not expired (consumers know or should know that their rights and interests have been infringed within one year);

6. Belonging to the jurisdiction of the administrative department for industry and commerce;

7. When making a complaint, a consumer shall state his name, address, telephone number or other contact information as well as the name, address and telephone number of the respondent.

For consumers, the most important thing is to collect all the favorable vouchers.

References:

Baidu encyclopedia-consumer rights protection law