Traditional Culture Encyclopedia - Photography major - Who knows the profession of bride consultant?
Who knows the profession of bride consultant?
The specialization and diversification of service projects not only require special personnel to be responsible, but also put forward higher requirements for bride consultants: on the one hand, they should fully understand the relevant knowledge of wedding photography and have certain consumer psychological knowledge and expression ability; On the other hand, we should have a strong sense of service, be considerate and provide services in place.
Bride consultant-specializes in recommending suitable clothes, hairstyles, makeup bundles, etc. For the bride, it is to communicate with the bride in advance and make a styling plan suitable for the bride's personal temperament. This is an absolutely exclusive "service" job.
(1) Greet the guests warmly: At this time, just greet the guests warmly and politely, and don't say such things as "Your photo is too good", because it is easy to raise the expectations of the guests.
(2) Pick out the bad ones: guests often completely deny the photography technology of the studio because some photos in a set are not well taken. Therefore, the first thing the in-store receptionist should do when selecting films is to tell the guests that it is impossible for every photo to be perfect, and it is normal for some photos to be taken badly. At the same time, please pick out the bad photos and put them aside to avoid the guests being in a bad mood because of seeing those bad photos. Moreover, the benefits of doing so are not limited to this. When the store receptionist takes the initiative to take away the bad photos taken by the guests, it will generally gain the trust of the guests quickly.
(3) Pick out 65,438+00 good photos: At this time, the store receptionist should give suggestions to the guests and accompanying personnel, and each person should pick out two or three photos that he likes and make up about 65,438+00 photos. The advantage of this is to guide the guests' thoughts to a positive attitude. When choosing films for guests, the store receptionist must strategically become the protagonist of the desktop and guide the guests' ideas to follow your ideas, so that the performance will be high.
(4) Help guests analyze photos: Help guests analyze the advantages of the selected photos. The advantage of this is to guide the guests' thoughts to a positive attitude, so that everyone can pick good photos instead of bad ones. This method of adjusting the guest's mentality to a positive attitude should always be used by the reception desk of the shopping mall.
(5) Advise guests to enlarge: After selecting the best photo of 10, the front desk of the store should advise guests to enlarge the photo. At this time, be careful not to advise guests to enlarge only the big photos contained in the set, which will lead to low washing in the later stage.
(6) How to help guests choose photos in the album and add pages: When helping guests choose photos in the album, they usually choose according to the number of photos specified in the collection. There are usually some photos left after the election. At this time, the store reception desk can ask the guests whether to add pages.
(7) Sell negatives (electronic documents) and films to customers: If all the films are selected in the end, you can set a reasonable price and sell them to customers. Anyway, it is useless to keep them. However, it should be noted that it must not be sold too low, otherwise it will not be conducive to the later addition and release.
(8) Settlement stage: After the above process is completed, the in-store receptionist will finally settle the accounts for the guests to see how much the guests have spent, and the extra part will be made up by the guests.
(9) Strategic ending: When sending guests out after film selection, store reception should pay attention to the strategic ending. The store receptionist can say to the guests, "After all this talk, we are already friends. Don't worry, leave it to me. I will do my best for you. I'll take you to the darkroom right away. "
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