Can the Octopus balance be refunded?

If it is a sales version of the Octopus card, the remaining balance can be refunded. There is no deposit for the sales version of the Octopus card. If you want to rent a rental Octopus card, you need to pay a deposit of HK$50. The deposit and balance of the rental Octopus are refundable, but if the card is returned 90 days after issuance, a service fee of HK$9 will be required.

In addition to the basic functions of a regular Octopus, a personal Octopus can also be used as a key card to enter facilities such as residential and commercial buildings. When a personal Octopus is lost, the cardholder can report the loss immediately, and the card's operation will be frozen 6 hours after the loss is reported to prevent the card from being stolen.

Extended information:

1. Applicable locations

Octopus is suitable for almost all public transportation in Hong Kong and large chain stores, such as convenience stores and fast food stores and supermarkets, etc. Many new vending machines in Hong Kong also accept Octopus payment, including pay phone booths and self-service cameras.

In addition, some self-service photocopiers also support the use of Octopus for a fee, including libraries in most Hong Kong tertiary institutions. Even travel insurance for trips to mainland China can be purchased using Octopus at some stations of the Kowloon-Guangzhou East Rail Link.

2. Discounts

When using Octopus, the Hong Kong MTR and Kowloon-Canton Railway will charge cheaper fares than one-way tickets. For example, when taking the MTR from Tung Chung to Chai Wan, the charge for using an Octopus is HK$20.7, and the charge for using a one-way ticket is HK$23.5. The total price is HK$2.8 cheaper.

Some modes of transport also provide fare discounts for Octopus users, but these discounts are not applicable to cash payments. For example, KMB provides an exclusive 10% discount for Octopus cards on routes with a per-trip fare higher than that of Hong Kong. NWFB and Citybus have also offered the same discount.

In addition, Octopus interchange discounts between rail and other modes of transport, NWFB's Octopus same-day return pass discounts, and Octopus two-way section fares on Citybus's Stanley route are also some of the Octopus discounts example.

Baidu Encyclopedia-Octopus