That printing factory in Zhengzhou is the best, with grand printing.

I have been printing picture books with you for more than half a year. The picture books printed on 20 12 are basically satisfactory. Last year, 16P and 500 picture books were printed, and one of them (42*28.5cm) appeared pattern distortion and printing errors. The customer service said that the version was moldy, and the big company didn't have quality inspection before delivery, so we took such a big problem.

Thinking about long-term cooperation, I understand that there will be problems occasionally and I will continue to cooperate with you.

But starting from 20 13, 32P and 3000 copies were printed after the Chinese New Year. You didn't give me the photo album on time on the date the customer service told me. what can I do? Customers are eager to attend the exhibition, so they send some directly to Beijing. When the customer distributed it at the Beijing exhibition, he took out a copy and there was another problem. The paper inside was torn off regularly, or that sentence was before the company delivered the goods.

Then one question after another. The printed 40% discount is completely blue, and there are many defective products mixed in it. One side is a pattern, and the other side is white paper. Your customer service solution is that you count the number of copies printed and get rid of those defective products, and the number of copies is enough. What a ridiculous answer. The company didn't carry out quality inspection before delivery, so that those defective products could flow to customers. Because the customers are very good, they don't pursue the choice to understand our entrepreneurial difficulties and continue to believe in us. I believe this is grand as always, but you are.

Southern 28P500 customers only sent 30 copies to foreign customers, and the rest will be picked up later, and the rest will be left here. Other customers were looking through it when they came. This printing is good, from paper to binding, but problems arise when they look at it. There are two pages, but there is no third page, dear. Is this a small problem? Your customer service answer is to let me count how many, or that sentence has been said n times, so the company did not have quality inspection before delivery. There are so many schoolbags and books that I can't finish turning them over. Is this where you take advantage of the loopholes?

The newly printed 100P5000 photo album is even more ridiculous. It said it could be delivered on the 8 th, and then 57 packages were delivered. I'm going to keep some samples, but after opening, it's MIG album. Haha, that's ridiculous. what do you think? It is wrong to send 57 packages by 1 1 package. Is this ridiculous? Then I'll call your customer service to check the quantity. The customer service replied that it had not been sent enough. Are you too responsible? If I don't ask, won't you say anything Only half of the album was released, but you charged me all the printing fees. The customer service answered perfectly, saying that it was a problem of later work, and it had nothing to do with him. Do you still call customer service? Still serving customers? You refused. You also said that because we printed too much this time, it was ridiculous. We printed too much, and 57 packages were wrong 1 1. What proportion is this? I have your 1 1 picture book, and I am anxious to get it back. I also actively cooperate with you, but the problems here have been solved. I told you to take the sample book back and call the next day. Your customer service said that the customer service is resting, resting? What a beautiful answer. On the third day, that is, the customer service is at work now, and I haven't contacted you yet. I have to rush you. I know it's your fault, but the printing fee has been paid in full. You must be in no hurry. I asked the customer service how to solve it, and the customer service said to give you a discount in 200 yuan. This is a huge sum of money, 100P5000 copies. Did the customer pay the bill? The customer saw this incomplete album without paying a penny, and the printing cost was more than 20 thousand yuan. This is nothing to a printing factory as big as yours, but to me, you don't understand. I don't want 200 yuan. I just want you to print me a qualified album of 100P5000 so that I can explain it to my clients and get my money.

I just can't complain now, and customer service can't solve it. Who can solve my problem in your big company? 、