Naked men go in and out, express hotels, how can people rest assured?

A few days ago, a self-reported video of blogger @fiore Huahua attracted great attention on the Internet: at three o'clock in the morning, when she was sitting alone in a hotel room doing her homework, a half-naked man opened the door without warning and then took off his underwear ... This would make people feel ridiculous in horror movies and criminal investigation movies, but it really happened in a all-season hotel in Pudong, Shanghai.

In the hotel surveillance taken by the police after she called the police, we can see that the man appeared on the seventh floor of the hotel at 2: 30, half naked, and opened the door one by one, trying to break in. During his fifty minutes wandering on the floor, the hotel didn't stop or deal with his behavior.

In Shanghai, the richest city in China with relatively high security, in Pudong District, which is not very remote, a man who uses "drunkenness" as an excuse can break into other people's rooms at will. @fiore Huahua posted a video and shared this resume. Many girls shared their similar resumes in discussions and topics.

When people think that their personal safety considerations have been carefully met, choosing an express hotel may have quietly become a safety hazard in the travel process.

0 1

Economy hotel

How unsafe is it?

@fiore huahua's resume makes many netizens, especially women who often stay alone in the express hotel, creepy, but this is not the first time that the safety of the express hotel has entered the public eye.

20 16 The forcible hijacking of Beijing He Yi Hotel made the safety of the Express Hotel trigger public comments on the grand plan for the first time. The girl who stayed in the hotel was dragged and beaten by a man in the corridor for ten minutes. During the period, the hotel staff did not stop it, and the manager on duty did not report the case after the operation that night.

Later, the police inquired that the man and his gang had long been engaged in illegal activities such as introducing prostitution in this hotel. He mistakenly thought that Wan Wan was a "colleague" who came to rob the business, so he wanted to hurt her. A criminal gang can stay in a seemingly formal hotel like "Mountain is king" and hijack passers-by who they think will harm their own interests without fear. After the operation of He Yi Hotel, people's trust in Express Hotel plummeted.

A casual look at related topics in Weibo reveals that the original intention of the hotel is to provide customers with a cost-effective, hygienic and comfortable accommodation environment. In recent years, even large chain brands can't guarantee the most basic safety. When locking the door and changing clothes in the room, other guests broke in by mistake. When sleeping in the middle of the night, the cleaning staff opened the door to enter, and the drunken security guard swiped the card and beat the guests ... Going out to stay in the hotel has become a livelihood exercise that needs to be guarded everywhere.

There are frequent security risks in express hotels, which are not unique to a chain brand. Some time ago, the video blogger @ Filter Crusher made a safety assessment of four hotel chains, namely, Atour, Seasons, He Yi and Orange. These four brands are now in the middle and high-end price range in domestic express hotels, but the evaluation results are not satisfactory: the front desk leaked the guest's room number, tourists can pay at will without registration, no one stopped them from entering the luggage storage room, and gave the room card to strangers without the guest's consent.

(Image source @ Filter Crusher)

The emergence of various problems has now shown that @fiore's resume is not accidental. What's more, the news that strangers can stay in express hotels for free was reported as early as 20 15, but it has not been really improved until now.

At the same time, people's information security has also been hijacked by the hotel chain industry. After customers gave bad reviews to the hotel because of their poor stay experience, they constantly received calls from operators asking to delete the discussion, and even news of intimidation and coercion was not uncommon.

20 18, a screenshot of "Hackers Selling Customer Information of Zhu Hua Group" appeared on the Internet. In the data package with a dark disk and clearly marked price, * * * contains 500 million pieces of data, such as the user's registration information in official website, the identity information registered at the time of hotel check-in, and the customer's check-in record. The seller also attached 30,000 pieces of information for prospective buyers to verify. After verification by third-party security channels and media reporters, the true and accurate share of these data is very high.

The standard of hotel safety responsibility is vague, and it is difficult to implement the disposal that does not meet the safety standard, which makes it necessary for us to use our brains to fight bravely. This is probably the reason why Weibo, the official of @ Rule of Law Daily, talked about "rollover" after cleverly sharing a small video of "How to make a safety lock that can't open the door completely and has fire safety hazards"-staying in a hotel with formal qualifications should not be a matter of "self-help".

02

Stealing pictures and chaos.

If there are traces of being broken into by strangers and information being leaked, it can be prevented and remedied, then many security problems of express hotels are often difficult for victims to find out the situation of being photographed secretly, and it is not easy to define the subsequent rights protection and responsibility. It is nothing new to sneak shots of the black industrial chain opposite the hotel, and the express hotel is the hardest hit area.

According to Huashang Daily, as early as 20 18, it was reported that there was a pinhole camera facing the bed on the socket on the bed end wall of Xi 'an Maizi Express Hotel. After taking it out, I found that the 16G memory card in it had taken 14G, and there were about 1200 videos, many of which were unsightly and touched the privacy of customers.

The more famous and increasingly huge Seven-Day Hotel was also exposed on 20 18: when Mr. Xu and his girlfriend stayed in the Seven-Day Hotel Chain in Chongqing, they found that the bathroom partition was installed with a camera head, and it was after taking a shower with their girlfriend. Seven days later, although the hotel chain reported to the police, the police did not disclose the results of the inquiry, but only responded that "the situation is chaotic and further inquiries are being made."

The 7-day hotel chain, which was in full swing in its early years, has now fallen into the tide of closing stores.

The most elusive thing about hotel candid photography is that it is difficult for ordinary people to completely find the pinhole camera hidden in the room. "As you can see, I am a semi-professional now, and I can only find half of the shots." In 20 19, in his first video of looking for miniature camera, he asked someone to decorate a room with 12 cameras. This video was shot by the media person @ Zong Hua who lost his golden hoop. However, even Zong Hua, who has rich search experience and knows a lot about miniature cameras, only found six of them.

In hotel rooms, the most common places where hidden cameras appear are sockets and power outlets. The pores in these areas provide a perfect hiding place for pinhole cameras, which together can ensure the power supply for long-term operation of the equipment. Others, televisions, routers, air conditioning sockets, etc. Most of them are located just above the bed or overlooking the whole room, which is also the hardest hit area for candid photos. These cameras are very hidden, and even if you check the guests in the way of live webcasting, it is often difficult to find them. Moreover, with the development of science and technology, some stealth cameras even have the function of PIR infrared motion detection, and only when someone appears within the lens range will photography be started. Maximize the power consumption and memory of favorable terrain, and greatly enhance the power of sneak shots.

Even if the stolen video head is found by "luck", according to the public judgment of China's online judgment documents, in the follow-up rights protection, hotels often refuse to pay compensation on the grounds that "the camera is not hotel equipment" and "it can't be proved that the privacy picture of the guests has been conveyed and caused damage". In a news in Zhengzhou, a couple found the equipment behind the camera in the hotel room in the socket and called the police. The police found cameras in four other rooms of the hotel. The person in charge of the hotel is not surprised by this, saying that "80% of hotels in Zhengzhou have this situation".

Pinhole camera hidden in the corner of the hotel (image source @ Sina Guangdong Zhongshan)

And a camera that can be bought at will on the Internet around 150 yuan hides a profiteering and hard-to-eradicate candid camera industry chain. In this industrial chain, from camera sales equipment, video photography arrangement to online sales and distribution, the division of labor is clear. In addition to traditional channels such as illegal pornographic websites, sneak shots of videos are sold in a wider range, such as communication channel account members and grassroots agents for resale.

In a judgment document of Shandong Provincial People's Court on 20 19, the principal in this case took photos in real time by installing cameras in hotel rooms in Jilin, Liaoning, Hebei, Tianjin, Shandong and other places, and then sold them online, thus gaining the right to watch the rooms for one month, thus making a profit.

Through QQ group and other channels, they launched at least 300 distribution "employment codes" offline, with a profit of * * *100,000 yuan. Many "offline" criminals mentioned in the referee's documents were the "customers" of these candid videos from the beginning. After watching for a period of time, they found the "business opportunities" and actively joined the ranks of distribution and resale.

Because the production cost of candid video is extremely low and the shopping mall is huge, the existing disposal mechanism is not enough to deter those who profit from it. After being forced to go to Liangshan, they can get high illegal income, and even many criminals choose to return to their old jobs again and again after being detained and fined. Therefore, even if a single photographer is caught, if the hotel does not handle and improve its own security inspection methods, then guests may still need to keep pace with the times and learn how to find cameras disguised as indicator lights, fire alarms or even screws from time to time.

03

Why is this happening?

Always an express hotel?

From 20 16 He Yi Hotel hijacking under the Home Inn Group to the current all-season hotel operation, similar actions happen almost every year, which makes us want to ask a question: Why does the problem of accommodation safety always happen in express hotels?

Undoubtedly, in order to control the cost, express hotels often have obvious shortcomings in handling, but there are historical reasons why express hotels still "refuse to change after repeated education".

After 2000, the express hotel grew explosively. Relying on standardized rooms, * * * the same processing services, people-friendly prices, fast joining methods, instead of hotels and small hotels in the streets.

Because of the low threshold, express hotels can only rely on expansion planning to establish their own competitive advantages. 20 10 years ago, the major hotel brands also took advantage of the rapid economic development in China, and sensitively laid out all over the country.

In other words, chain hotels operate like McDonald's, and demand depends on high occupancy rate and franchise fee to make profits. Once the guests no longer choose the express hotel, the problem will be serious.

Of course, the epidemic situation is one of the important factors affecting the occupancy rate of express hotels, but as early as a few years ago, the operation of express hotels has been exposed to fatigue: high occupancy rate brings security risks, and the phenomenon of sneak shots of express hotels has been repeatedly banned; The old decoration, hygiene and safety of the express hotel are also persuading customers repeatedly.

In the early years, the "King of Chain Express Hotels" 7-day hotel chain was selected by the shopping mall because of the repeated exposure of negative news such as "Hygiene Gate", and finally withdrew from the market, ending in a bleak situation.

On the other hand, with the continuous improvement of consumer demand, more and more customers initially pursue the comfort and beauty of accommodation, and new formats such as OYO, B&B and other foreign hotel brands appear, successfully diverting customers from express hotels.

This is also the reason why major hotel brands have promoted and launched mid-range brands-hotels that are more in line with modern aesthetics and raise prices appropriately, such as Yaduo and Quanji, just meet the accommodation needs of a new generation.

However, even if it is a mid-range hotel launched in line with the wave of consumerism, many hotels still handle it in the same way as the previous express hotels. Reducing costs is the most common mode of operation: the cost of a hotel room for a whole season is 1 1 10,000 yuan, while the relatively spacious and elegant Yaduo Hotel only spends 1 1 10,000 yuan per room.

The epidemic has made the operation of these hotels worse.

It is one thing that people are forced to travel. On the other hand, many express hotels are located in the city center in order to attract customers. The advantage they were proud of in their early years has now become fatal, and the high rental cost makes the hotel unsustainable. Miracle, the founder of Zhu Hua Group, who is opposite to All Seasons Hotel, has shared his understanding of opening chain hotels on many occasions, among which the most important thing is the location and products: the location should be in the city center, with a quiet and peaceful warm style, and the general pillows should be replaced with buckwheat pillows beneficial to cervical vertebrae. In retrospect, the safety issue that should be put in the first place is rarely mentioned in Miracle's mouth.

In the first quarter of 20021,Zhu Hua Hotel Group made a net loss of 248 million.

It is precisely because of the epidemic that people pay more and more attention to health factors when choosing hotels-in this respect, five-star hotels have been repeatedly criticized, and cheap express hotels are even less competitive. In the context of the sharp drop in income, express hotels can only strictly control costs. This includes cutting expenses in all aspects, muddling along in health and even considering the training of new employees.

Excessive expansion is another important reason for the frequent safety problems of express hotels. As of June, 20021year, franchise stores accounted for 90% of all hotels in Zhu Hua group. In this way, Zhu Hua Group can only help these hotels to handle and supervise, but the details of the hotel's specific equipment procurement and personnel investment ratio are still decided by the franchisees themselves, and naturally it is expected that the hotel's safety and service level will be mixed.

Now you probably know why there are always many accidents in express hotels. The more serious problem is that, according to the present situation, it is difficult to improve this situation.

Therefore, we have also collected some tips for staying in express hotels:

* Make a comparison before booking a hotel, and try to choose a better comment.

* Bring your own toiletries.

* After check-in, acknowledge the safety exit and lock the door.

* Write down the telephone number of the local police station. In case of an accident, calm down and call the police.

Of course, we hope to never use these techniques.