Is it reasonable for newlyweds to ask for compensation if they are not satisfied with the wedding images?

It is reasonable for customers to ask for compensation, because marriage is a major event in life, and missing it is a lifelong regret. Paying the photographer just wants to leave this wonderful moment. How and how much to compensate depends on how the employer and the employee sign the terms. The problem caused by mechanical failure is really not the responsibility of the photographer, but the responsibility of the wedding company. It is unreasonable to withhold the photographer's salary. These should be clearly written in the employment contract. If there is any problem, there is no basis for not signing the contract. It stands to reason that the company should bear more than 50% of the losses, or 100%, because it is a mechanical failure after all, not a man-made accident. In addition, since you have been fined, you can't fight again, and you can't dismiss you for compensating economic losses. This is fair. It's the company's fault to handle this, so we need to negotiate with the boss or ask the relevant departments for help-