Summary of working experience in supermarket front desk

Work is not only to get paid, but also to grow and be happy. Don't just work for salary, you should also work for your dreams and your own future. Only by working hard, working hard and having a sense of responsibility can we do better in the future. Next, I will bring you a short summary of supermarket front desk work experience, hoping to help you!

Model essay on summing up the experience of supermarket front desk 1

How time flies! It has been more than three months since I started my new job. During these three months, I was basically familiar with the general situation and workflow of the supermarket. I have heard a saying: "The harder the place, the more you can exercise your will and make people feel full." I didn't really realize the meaning of this sentence until I got to the supermarket.

At the beginning of February, cooked rice was sold in front of the supermarket, including eggs, Tujia biscuits, sausages, sticky corn and whole grain soybean milk. Because it is a station supermarket and catches up with Spring Festival travel rush, the passenger flow is particularly large. There are countless people who need to eat, and our work has become busier because of this traffic, and sometimes it is even a little busy. And at this time, our stationmaster Yang will also help sell things and grind soybean milk in the supermarket. Section chief Yan was also busy collecting money and looking for money to grind soybean milk all morning. I also take time to push water, boil water, wash eggs, boil eggs and cook corn. Repeated cycle, uninterrupted busy. After the morning, my clothes were soaked with sweat. Although tired and busy, I feel full.

Now, in order to let me master the post process of the supermarket as soon as possible, the monitor will work as a tallyman and be familiar with the cashier's work. The work in the supermarket is not as simple as imagined. At work, first of all, we should be familiar with the items, quantity and actual situation of supermarket goods and master the information of goods. If the goods are displayed on the shelf but there is no matching price tag, there will be a phenomenon that the goods and price tags do not correspond, which needs to be checked in time. At the same time, we should always check the shelf life of goods, because the date of goods is one of the standards to measure the quality of goods, and it is also the reputation of a supermarket.

As a qualified supermarket tallyman, you can't chat on the spot. There are many commodities in the station supermarket, and the passenger flow is large. The quality of passengers is uneven, and the tallyman should be responsible for the safety of supermarket goods. It is necessary to patrol shops frequently to reduce the loss of supermarkets. In this position, we must assume the responsibility of this work. The tallyman is very busy, and it is also a difficult and complicated process from delivery from the warehouse to the shelf and replenishment at any time. General goods are nothing, some are drinks, canned wine, fruit milk, milk tea, green tea, mineral water and the like, and then replenish them at any time. Timely cleaning, monthly inventory, inventory goods, check bills, reconciliation. Everyone is very tired. After a day's work, my hands, shoulders, legs and feet are sore and weak. But when I went to work again, seeing my comrades scrambling to do their work, I was more motivated and continued to work.

The cashier's job is not simple, he needs to focus on his post. He must not be careless, memorize the barcode of the goods, scan the goods through the machine, and click on the plate to settle the bill, and act quickly. At the same time, he should pay attention to the types and prices of goods, always pay attention to the situation in front of the cashier and in the line of sight, and prevent and avoid abnormal phenomena that are not conducive to the supermarket. A little carelessness may cause economic losses to the supermarket and bring adverse effects to the team.

Monitor Liu Tongju and his colleagues are very friendly to me. They carefully explain the workflow, how to do each step and explain the skills in detail. Under the leadership of the section chief, the comrades unite and help each other in their work, so that I have no pressure or rejection in the process of learning, and I feel a deep affection. The strength of the team makes me more confident in my work.

The customer is God. In an ordinary post, the burden is not light. He repeats the same work every day He must learn to endure harsh words to passengers and be wronged in his heart. Be sure to smile and serve. When you smile at tourists, no matter how dissatisfied they are with us, their mood must be sunny. A smile is a charming expression. A person who laughs at nothing but can resolve many contradictions will have a beautiful life. When you smile, the world smiles back at you.

Our section chief, Yanling, has a clear distinction between public and private. She is strict with employees, dealing with problems cleanly and neatly, and not dragging her feet. She used her spare time to investigate the market. After the "five-grain soybean milk", she added and introduced a new delicious "cold skin" to the supermarket, which also solved the problem of inconvenient eating for young colleagues who were far away from home and changed their taste. It has been well received by comrades.

I haven't worked in the supermarket for a long time, and there is still a big gap between my own quality and professional level and the actual requirements of my work, but I can overcome difficulties, study hard, keep a correct attitude, actively study and consult other comrades, and live to learn. During my retirement in late autumn, I can do my job conscientiously, do my best for the development of supermarket operating efficiency and make my due contribution!

Summary of working experience in supermarket front desk model essay II

"Caring for reputation should be like caring for eyes, and treating customers as warmly as caring for relatives" is the oath that employees in the building should read aloud every morning, and it is their slogan and belief that they always keep in mind. How to do it and how to reflect "warmth" is a problem that every employee in different positions at the grassroots level should think about.

Every day, with warm welcome songs, food supermarkets in department stores are always the first to greet customers. Here are the commodities that customers need most in their daily lives, bottled water that can temporarily quench their thirst, and exquisite gifts for customers to choose carefully. This is a busy place in the building all day, and the employees here are always busy. They are doing what they should do every day, repeating simple work in ordinary posts. This service industry is amazing and commendable.

However, service is service. For employees in the building, they should never stay in the understanding of ideas or skills. For the employees of the top 100 food supermarkets, service is reflected in every detail when facing customers.

In food supermarkets, it is the most common thing to carry shopping baskets and deliver goods to customers. A couple of elderly customers came the other day, probably in their sixties. The old lady faltered and the old man held out his hand to help her from time to time. Guo, the promoter, hurried to meet him and asked the old man for help with a smile. He said he wanted to buy noodles, not spicy noodles. It happened that noodles were temporarily out of stock, and the old man was anxious, saying that it was his little grandson, who was studying in other places and needed help. He will come back tomorrow, and how to buy it reflects his love for his grandson. Guo thought how disappointed the two old people would be if they tried their best to help their grandson buy what they like to eat. So, I will introduce the equally famous brand Jinmailang. It is usually observed that Jinmailang noodles are as popular with customers as Master Kong, and the little grandson at home should like to eat shrimp-flavored noodles and thick soup sparerib noodles. Unexpectedly, when Guo opened his mouth, the old man repeatedly waved his hand and said that he had never heard of this brand. This is a regular manufacturer's product with a production date. What if Guo Liyan bought it wrong? As soon as he heard it, he explained to the old man that he saw it in his eyes. Guo pointed out the date and address of production on the package to the old man. The old man didn't understand that it was elastic surface. When he was gorgeous, he told him that elastic surface meant the most gluten. There is an advertisement that says, "Well played, well played, and elastic belt tastes great." The old man smiled and said, my grandson likes noodles. Noodles are delicious and rich in gluten. After consulting with the old lady, he actually let it go.

At this time, the gorgeous old lady seemed very tired, holding the counter and afraid to go. Only after asking did I know that the old lady's right leg had been accidentally broken once. She had been in bed for two years and was just able to walk. Li Yan quickly found a chair for her to sit down and rest. The kind old lady quickly thanked her and the old man wandered around the supermarket. It turned out that he had bought enough 100 yuan and didn't know what to buy. Guo introduced him to the old people's favorite food. After a while, I saw Guo Laotou carrying a big basket of things. One hand was carrying a big bucket of cooking oil, followed by an old lady with limited mobility.

"Can you bring so many things? Is it far from where you live? " Be careful of the gorgeous old man asking while bagging.

When the old man heard the question, he seemed full of hope and said happily, "You can help me send it. I'm worried. My home is not far away, just in the clothing company. " Li Yan understood, so she held oil in her left hand and a big bag of food in her right hand. "Come on, I'll take you there." Along the way, Li Yan was glad to see that the old man's wife could help him with her hands. Old people walk slowly, but when they are gorgeous, they chat with them while walking. He knows that the two old people who live on the third floor of the clothing company are close to the department store and have been there for two or three years. The old lady has no legs and feet, so the old man doesn't want to leave his wife at home. It's been almost three years, and my wife's legs can finally walk. It was the old couple holding hands and walking around the building together. The two old people recalled their visit to the building when they were strong and could not help but be interested. They talked vividly about the department store in their memory and made no secret of their deep feelings for the building. They said, I didn't expect the service in the building to be so good and so warm and thoughtful after so many years. It's really not easy. When is our department store most worthy of the trust of the people?

Li Yan carried the old man's things to the third floor, quickly turned around and took over the old lady who moved up the stairs bit by bit. Like the old people at home, tell her to come to the department store in the future and often come around. Don't buy so many things at once. Pay attention to her health. The kind old lady refused to lose her gorgeous hand and insisted that she go home and have a glass of water before leaving. Li Yan said that I was on duty and stayed for a long time, but declined politely. What she wants is to get back to work as soon as possible and be with her busy friends.

How many old customers have negative feelings for the department store, and how many people in Xinxiang have ardent hopes for the department store newspaper, so that it can retain old customers, welcome new customers, carry forward the service concept and spirit of the department store with the culture of honesty, and shape the high-quality service of the department store and the cordial image of being very humane and close to the people. Don't you rely on the efforts of such patient, careful and enthusiastic employees as Guo?

Food supermarkets have the most goods, oil, salt, sauce and vinegar. The daily work of the food supermarket is more trivial than anything else. It is not easy for employees in food supermarkets to be familiar with the price and characteristics of each commodity. They are also busy loading and tally. Summer is coming, and what the food department must do every morning is to pull drinks and bottled water from the fifth floor to the sixth floor. Several female employees are pulling a cart. Some people say that they are tired, climb high and climb low, and work hard as coolies. It is Guo. In the collective of architectural instructions and spiritual ideas, I know that architecture will make me proud, architecture will fail and I will be ashamed. For the benefit of the building, I will swear to the people in action every day, but every busy and hard worker in the food department.

Thought decides, nuances tell the truth. In the daily work of the busy and happy food department staff, the highlights of those high-quality services are not only the three good things that can be said in the monthly review, but also what Guo can represent. It is reasonable to believe that the work of the top 100 catering departments, under the guidance of advanced architectural concepts, will successfully cross a new level of quality service under the leadership of others.

Summary of working experience in supermarket front desk model essay 3

I remember when I first came to the supermarket, the venue was messy and I couldn't see my fingers. At that time, the indoor temperature was about MINUS 20 degrees, but we arrived on time and received military training and staff knowledge training arranged by Director Ding. This is something I have never experienced in any enterprise. It marks the image of the enterprise and the hope of the future.

With the gradual completion of the supermarket, under the leadership of the supervisor, we are scrambling to carry sundries, clean the floor, carry water, sweep the dust and mop the floor. Although we are all busy, our faces are always filled with joy and happiness.

Then the supermarket shelves, goods also entered the store one after another, first of all, the executives took us to assemble the shelves, which was a bit like a duck to water for us, because all of us had never been exposed to this kind of work, and the executives taught us by hand and took pains to explain it until everyone could skillfully install it. The display and placement of goods is even more puzzling to us. It is still our supervisor who patiently explains and guides how to make the display and placement of goods more orderly and beautiful, and repeatedly changes the position and layout of goods. I deeply feel that we must have a persistent and firm spirit in doing everything in order to do our work better.

I once read a brochure for employees from an enterprise, which was written like this; If you have wisdom, please show your wisdom. If you have no wisdom, please sweat. If you have no wisdom and don't want to sweat, please leave. I am deeply touched.

I came to work in the supermarket with this mentality, to do all the work of supermarket distribution, since I chose. We should do it seriously and diligently, and strive to do it better.

Now, we wear neat tooling and work in a spacious, bright, clean and tidy environment. I feel very proud. Really, no pains, no gains, no pains, no gains, all of which are inseparable from the concerted efforts and efforts of our brand-new Qi Xin. I also know better; Everyone gathers firewood and the flames are high. Only the unexpected, nothing can't be done.

In the future work, I will, as always, fulfill my duties, be strict with myself, do my job well and contribute to the prosperity of the supermarket tomorrow.

I believe our supermarket will be very beautiful, with the most corporate image, the most quality and the most team spirit. As an employee, I am proud to work in such an enterprise.

Summary of working experience in supermarket front desk model essay 4

The training for more than one month was successfully concluded. This is a way for company leaders to take centralized training for employees according to the development needs, with the aim of making employees more suitable for various positions in the company. All departments of the company attached great importance to this training, carefully prepared and explained in detail, which enabled us to master the necessary business skills in our work through training and learning, and achieved good results.

Strengthening internal management and improving profitability is what all enterprises are doing, and it is the premise for an enterprise to survive and do a good job in sales. How to increase sales? As we all know, customers are our gods, parents are our food and clothing parents, and they are the ultimate supporters of our wages. Only when customers are willing to buy at home will the company have income and profits. If customers are lost, the company cannot take root in the market competition. So the goal of our work is to satisfy our customers as much as possible. How can we satisfy customers? That is-"service", which is what I learned the most in this training.

As the saying goes: "With a smile, customers can't run away, kindness can make money, and arrogant customers can't come." "I am a _ _ person" and "I am the image of _ _". How can we serve? I believe everyone has a ruler in their heart.

"Image", how to improve the image of _ _ _ supermarket in customers' minds, it is not enough to rely solely on service, but to satisfy customers in terms of commodity display, store environment and hygiene. In this training, we learned about the display of goods and the layout of shops. Let's show the store better in our future work, make it easier for customers to buy the goods they need, and make them think of our supermarket first when shopping for leisure.

Through this study, I learned a lot, from company system to service, from commodity display to how to deal with customer complaints, which made me see a kind of hope, that is, _ _ hope to move forward vigorously, and hope that these can become a habit and a nature of ours. Let's offer our love for the development of the company.

Summary of working experience in supermarket front desk model essay 5

In order to let us know more about the new work in the supermarket, the company specially gave us a half-month pre-job training for new employees. As I have just set foot in the service industry, I cherish this opportunity. After half a month's training, I am not interested in the service industry, and gradually became interested in the service industry. As a popular consumer group, I personally think that the most important thing is that service is an industry full of challenges and self-improvement, which is closely related to life.

The training content of half a month is mainly: the introduction of the basic operation of the supermarket, especially after listening to the explanation of the supermarket supervisor, which has benefited us a lot. The course content is lively and interesting. While explaining the corporate culture, it is also mixed with a lot of extensive knowledge closely related to our work and life, so that we can understand the basic operation process of the supermarket in a short time and have a deeper understanding and understanding of the supermarket. Let us adapt to our jobs faster, understand our responsibilities better, have confidence in our future work, give full play to our initiative, make good use of the advantages and resources of supermarkets, and create benefits for the company. The rapid development of the company is also our personal development.

Through training, I really understand what service is. What are values? What is professionalism? As well as many principles and methods of dealing with people, so as to compare with my previous self, realize my own shortcomings and improve them in time, which is very beneficial to my future work and personal development.

Supermarket is a popular service industry. I just thought it would be nice to sell the goods before. After training, our service awareness has been strengthened, because the competition in supermarkets is no longer the competition of commodity prices, but depends on your service attitude. Service is also a science, in which there are many skills and methods. How to serve customers well? Especially the smile service mentioned by the leaders, we must implement it. Our supermarket employees should have team spirit, and every move represents the culture and image of the company rather than individuals. In terms of professional attitude, let's be clear: we don't work for the company, let alone for the leader, and each of us works for ourselves.

This is the first training in the company's supermarket. From the effect of training, we can see that the company attaches great importance to training. Supermarket leaders and trainers have made a lot of preparations, so that we can fully feel the company's responsible attitude and good intentions towards employees during the training, so that we can integrate into one, correct our mentality and work harder in the future! More confident! I will love and cherish this job!

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