Traditional Culture Encyclopedia - Photography major - How do Taobao stores cope with peer competition and attract more customers?

How do Taobao stores cope with peer competition and attract more customers?

1. First, the shelf life is seven days. There is a simple reason. One more chance to get off the shelf than choosing 14 days. Of course you can get publicity opportunities. Commodities must be put on the shelves in prime time. Specifically, a new product can be released every half hour from 1 1: 00 to 16: 00 and 19: 00 to 23: 00. Why not release it at the same time? There is a simple reason. If released at the same time, it is easy to disappear at the same time. If released separately, the products that will be removed from the shelves in the whole prime time will get a very high search ranking, and the traffic will definitely increase. 3. Insist on releasing the new baby at two prime times every day. This is probably the hardest thing to do. Especially part-time sellers. And it depends on whether you have enough treasures to support you to do so. The reason for doing this is very simple. New babies are put on the shelves every day, so after a week, they will be taken off the shelves every day, and so on. For sellers who have a lot of treasures, they can also release some at other times. As long as you insist on getting the details right, you will get the best publicity position in prime time every day. It's hard not to explode traffic. The recommended window seats are all for the baby to be taken off the shelf. I believe everyone will have this experience: "I have too many treasures, but there are very few window seats." What should I do? " Hehe, I'll teach you one last trick, which is to use all the window recommended seats on the baby that is about to be taken off the shelf. If the arrangement is reasonable, your recommendation will exert great power. There is a lot of money! ————— The following are the ways to effectively improve the popularity and traffic of the store by collecting the experiences of many successful people. For your reference, 1, participate in Taobao community activities, post more helpful posts, participate in product recommendation activities, and stand out from many sellers. Pat activity is free, regardless of winning or not, it is also a kind of exercise for yourself, attracting customers to your store invisibly through your post. 2, don't mess with highlights, this will only make people feel particularly disgusted and counterproductive. 3. Be familiar with your own products, answer customers' questions quickly, and help customers solve problems professionally. 4, familiar with the product market, reasonable pricing and reasonable postage. 5. You should print some special business cards of your own shop, put them in commodity packaging and write some comforting words:) The effect is very good. 6. Always keep your promise and do what you promised your customers. Don't let them down. 7. Make daily sales statistics, so that you can check the details of each sales record at any time, and you can check the relevant information of any customer at any time. In this way, once a customer asks you, you can quickly tell who he is, especially the old customers who come back to buy later, which will make them feel valued by you. Conditional can develop a customer management system, more convenient. 8, do a good job of tracking each order, contact the buyer in time when problems are found, and solve the problem together with the buyer. Harmony is the most important of all things. When you meet unreasonable customers, you should also have a calm tone and a calm mind. If you don't want to keep pestering her like many predecessors said, tell him it's out of stock. 9. Stay online as long as possible. Sellers should be online for a long time, pay attention to the changes of goods in the store every day, pay attention to the activities of patting, and reply to buyers' questions in time. In addition, everyone should be familiar with all the conveniences of patting, so that buyers will believe that you are professional. 10, treat buyers with enthusiasm, sincerity and patience. Especially for many customers who buy online for the first time, you should explain patiently at this time and don't get bored. Don't be angry even if the customer doesn't buy it. Think about it from another angle. Maybe she won't buy it this time, but with a good attitude, she will continue to pay attention to your store. 1 1, be honest. The advantage of online shopping is convenience, but the disadvantage is that two people can't express themselves in words face to face. You and he may have different meanings when reading the same sentence online. Therefore, as a seller, we should be sincere, honest and honest. Describe your goods objectively, don't shoddy them. If there is a quality problem, we should actively solve the problem for the buyer, don't avoid it, don't shirk it. Honesty comes first.