How to write the year-end summary of the property toll collector

The summary must have an overview and narrative of the situation, some simple and some detailed. This part mainly analyzes the subjective and objective conditions, favorable and unfavorable conditions, working environment and foundation. I sorted out how to write the year-end summary of the property toll collector, hoping to help you.

Year-end summary of property toll collector 1 how to write?

The intense and fulfilling 20xx year is coming to an end. During this year, I studied and worked with everyone. We have established sincere friendship with each other, honed our working ability in practice and greatly improved my professional level. Of course, this is inseparable from the help of superior leaders and everyone's support. Thank you very much! The work of the past year is now reported as follows:

1.20xx check the water and electricity meters 1 1 times, and check the water meters 10 10(64 meters and 54 meters).

Two, pay rent, utilities, insurance, elevator maintenance fees and other payment notices more than 450.

Three. Total fees charged in 20xx years (see expense statistics table).

1. Water fee: 23 167 yuan for drinking water and 25,474 yuan for self-prepared well water, totaling 4,8641yuan. Pay 74,565,438 yuan +05.90 yuan for drinking water (including 44,876.29 yuan for water in 2009). The third floor (57 tons), the fourth floor (125 tons) and the east building (279 tons) of the comprehensive water use building in public areas are 46 1 ton in total.

2. Electricity charge: a total of/kloc-0 1250497.49 yuan (including wire drawing factory). Pay the electricity fee to the power supply bureau 1332986.97 yuan. The electricity bill is 82,489.48 yuan. The main reasons are the increase of electricity price, the failure of tenants' electricity price increase and the impact of workshop tenants' rent withdrawal after July this year (Jinding, Bao Zhong, Aerospace, Baishi Zhongheng).

The rental income in 3.20xx years is lower than that in 20 10 years 1662352 yuan. The main reason is that Hualitong has not paid the rent for 20xx years, and the cart has been returned (not caused by us in order to comply with the workshop planning of the joint-stock company).

4. Heating fee: 50% of the heating fee from Hualitong and Dongtong 20 10 to 20xx is not paid, and the heating fee from 20xx to 20xx is not paid in full. Objectively speaking, there are reasons for Hualitong and Dongtong, as well as our own reasons. Other units have returns.

5. Other income: car washing 300 yuan. Garbage disposal: 99 15 yuan.

4.20xx received 14 new and renewed contracts, and handled the handover procedures according to regulations.

24 contracts were terminated in 5.20xx years, and the receiving procedures and liquidation procedures were handled according to regulations. A total of 362,395 yuan of rent deposit was refunded.

Six, do not rent the factory 2000 (double-decker). Office and dormitory 5 1 (comprehensive building 2 1, east building 8, color steel building 9, boiler room east bungalow 13).

Seven. The total amount of water, electricity, heating and telephone charges for industrial community construction in 20xx is 34,065,438+053.77 yuan, which is being processed.

Eight. Insufficient work 1. Incomplete understanding of the tasks and intentions assigned by department leaders.

2. The monthly income and expenditure report to the leaders is not timely.

Nine. suggestion

1. Tenants who fail to pay the fees on time will not be renewed after the lease contract expires.

2. Communicate with superior leaders and find ways to rent out vacant factories and offices. Summing up the work of the year, although some progress and achievements have been made, there are still some shortcomings in some aspects. For example, there are not many creative work ideas, and individual work is not perfect enough, which needs to be improved in future work. In the new year, I will strive to make my ideological consciousness and work efficiency reach a new level in an all-round way and make my own contribution to the development of the enterprise.

How to write the year-end summary of the property toll collector 2

Time flies, the sun and the moon fly, and another year has passed in a blink of an eye. 20XX is almost over. Looking back on this year, under the correct guidance and supervision of the company's leaders, with the cooperation and help of all my colleagues, I have made certain achievements and successfully completed all the tasks entrusted by my superiors according to the plan at the beginning of the year. Now I will summarize my work in 20XX as follows:

First, do the daily work of property management.

(A), do a good job of property charges

The collection of property fees is a seemingly easy job, but it is not easy. Therefore, I actively cooperated with Zhang Weiwei to collect property management fees, parking fees and utilities. Inform households on time and increase the collection of arrears. Through door-to-door collection, written collection, telephone collection and other means, the property management fee was successfully collected.

(2) Strengthen the management of the transformer room.

1. The plumber is required to strictly implement the maintenance plan and inspection system in the daily operation and maintenance of shared equipment, regularly maintain related equipment, carefully check the operation of equipment, deal with the problems found in time, avoid major hidden dangers and ensure the normal operation of shared equipment.

2. Prepare for the safety of electricity consumption in the summer peak period, cooperate with the Power Bureau to conduct a comprehensive safety inspection of the power supply equipment in the community, and replace the fuse of the reactive power compensation cabinet of No.3 transformer to reduce reactive power loss.

3. The water and electricity repairman replaced 26 energy-saving lamps for the community; 2 electric fuses; 7 tap water ball valves; Free door-to-door service for the owner for more than 40 times, and timely solve problems for the owner.

4, cooperate with relevant departments to do a good job of safety inspection of transformer room and fire control facilities.

(3) Do a good job in cleaning and greening residential areas.

1, do a good job in welcoming the creation of a civilized city, issue civilization inspection notices to owners and tenants, and require tenants to maintain a good sanitary environment.

2. Require the cleaning staff to clean the public area in time as required, leaving no sanitary corner. Public corridors are cleaned once a week and parking lots are cleaned twice a month. Clean up all kinds of garbage regularly according to standards every day to ensure the cleanliness and beauty of public areas.

3, according to the standards stipulated by the city regularly kill cockroaches and sewage wells, in addition to the "four pests" in public areas.

4. Communicate with individual owners and ask them to move their personal belongings piled up in outdoor public places indoors to ensure that the community is clean and tidy.

5. At the same time, strengthen the greening and maintenance of the community, maintain the lawn in time according to the changes of seasons and climate, regularly cultivate soil, fertilize flowers and trees, remove weeds, prune and replant seedlings, and control pests and diseases, so as to ensure the greening and maintenance quality of the community.

6. Repair damaged residential pavement and parking lot pavement.

7. The gate track in the villa area is damaged due to foundation settlement, so do a good job of maintenance and reconstruction.

8. Clean up three septic tanks in the community twice, dredge the sewage pipe network leading to municipal septic tanks twice, and clean up more than 30 dewatering wells and rainwater wells (times).

Second, actively play the role of the property management office and cooperate with other work.

1, complete the greening and reconstruction work on the west side of Swan Square.

2. Cooperate with the agent to renew the temporary labor contract.

3. Cooperate with Swan Hotel to renew swimming cards for villa owners.

4. Cooperate with the dredging team to clean up the sewage pipes in the community, and clean the septic tanks in Building A and Building B of the community twice. At the same time, cooperate with Shuyou Seafood Restaurant to dredge the sewage pipes in the community.

5. Cooperate with the fire brigade to conduct safety inspection on the transformer room.

6. Do a good job in the handover of the community order maintainer.

7. Do a good job in the atmosphere layout of the community during the Spring Festival.

8. Cooperate with the power supply bureau to conduct annual inspection of three transformers in the community.

9. Cooperate with Swan Engineering Department for aging maintenance and replacement of 630KVA transformer switch in distribution room.

10, cooperate with the logistics work of the Chinese Studies Forum of the Academy.

1 1. Go to Siming District Construction Bureau to apply for the property contract before filing.

12. Cooperate with Swan Hotel to deal with the leakage of the corridor roof.

13, book club, swan, Xiaoqu cooperated to re-lay the sewage pipe network of the photography square.

14, according to the requirements of "building a civilized city" in the community, do a good job in various inspections.

Third, strengthen communication with the owners and do a good job in daily management.

In one year's work, I paid great attention to strengthening communication and exchanges with the owners and tenants, timely understanding the real needs of the owners, solving the complaints, maintenance and help-seeking problems of the owners in the shortest time, and doing a good job of explanation to satisfy the owners as much as possible. Listen carefully to the opinions and suggestions put forward by the owner, make detailed records, and seriously study the rectification. Strive to establish a good image of the property management company through their patience, enthusiasm and thoughtful service, and jointly create a harmonious and stable community environment with the owners. And communicate with the industry Committee to renew the residential property management service contract.

At the same time, stop and persuade some owners' illegal construction behavior in the community in time. In particular, this year, many irregular behaviors in the decoration of Building No.7 were stopped, and the owners were required to enhance public awareness and pay attention to maintaining the surrounding environmental sanitation.

Looking back on the work since this year, although some achievements have been made, we also find that there are many places that need to be improved and improved. In the future, I will continue to strengthen my study, deepen my management, do my job well according to the company's requirements, improve my service level, contribute to the development of the property management office, and create a safe, comfortable and beautiful living environment for the residents of the community.

How to write the year-end summary of the property toll collector 3

20 19 is a crucial year for the transformation and upgrading of property management companies, and it is also a year of rapid property development. This year, the number of property management projects has increased to 19, and a property service company has been established to manage two apartments in the Mid-Levels. Many projects are scattered all over the province, which not only increases the business volume sharply, but also increases the difficulty of financial management. This requires that the requirements of internal property management should be constantly improved, and external competent departments should deal with tax, audit and financial inspection, master tax policies and use them reasonably. Under the correct guidance of the leaders and the strong support of all departments, with a sense of responsibility and professionalism, we have done our due responsibilities in management and accounting around the company's operating principles, purposes and benefit objectives. In order to sum up experience, carry forward achievements and overcome shortcomings, the work this year is summarized as follows:

I. Completion of annual indicators

By the end of X, 20 19, the operating income has been 10000 yuan and the profit has been 10000 yuan. It is estimated that Ziyuan Property will realize an operating income of over RMB 10000 and a profit of about RMB 10000 in 20 19 years.

Two. Approve budget targets

Every quarter, the financial leaders of each project fill in the budget and actual variance table carefully and truthfully, and provide quarterly financial analysis and annual financial analysis, laying a solid data foundation for the later quarterly assessment of the charge rate.

Third, the charging rate.

In the logistics of higher education, all departments worked together to overcome a series of difficulties, especially in the issue of fees charged by the University of Finance and Economics. Our company became the official supplier of the University of Finance and Economics, greatly improving the timeliness of fees charged. The accommodation fees of the other two schools were collected smoothly, and there was no pressure to complete the target tasks.

In terms of market property, by the end of 20 19 1 1, the comprehensive collection rate of property management service fees in the property management service market was 84.74%, of which the charge rate in that year reached 7 1%, up 5% year-on-year, and the historical arrears rate reached 40.59%, slightly decreasing year-on-year. The steady increase of the charge rate in that year laid the foundation for the virtuous circle of the increase of the comprehensive charge rate.

Fourth, contract management.

This year's contract management emphasizes the management of specialized personnel. In view of the shortcomings of contract registration management, payment management and accounts receivable management in previous years, our department implemented contract management by special personnel and timely counted accounts receivable and payable when personnel were in place.

Verb (abbreviation for verb) taxes.

Our department has also done research on tax policies since the implementation of camp reform in many countries, summed up the tax reform policies related to camp reform for property companies, and sent a document to the managers of various service offices for learning. And actively cooperate with the tax authorities to use the new tax declaration software. In terms of tax reduction and exemption of higher education logistics, our department has also done a lot of consultation and communication work for the tax authorities to ensure that we can continue to enjoy the tax exemption policy of higher education logistics in national tax and local tax, which will bring the greatest benefits to the company. In addition, the tax risk was analyzed under the existing business model, and timely reported and adjusted, which reduced the tax risk of our company.

Learning expansion and resource integration of intransitive verbs

This year, our department and the Engineering Department organized the relevant training of financial charging system (higher education logistics, market property), which was put into use at the end of the year, quantified all accounts receivable data of various projects, increased online and offline charging modes, and introduced the mainstream payment methods such as Alipay and WeChat. The purpose of changing the charging mode is to improve the charging rate and standardization, make the financial charging work more convenient, fast and humanized, make the charging rate more transparent, greatly improve the accuracy and timeliness, and make up for the single operation of the manual charging mode. In the coming year, our department will be more familiar with and optimize the financial charging mode, and strengthen the management of the charging system in combination with the assessment requirements of the operation department and the company and the needs of practical work. It is hoped that relying on this system in data statistics can achieve the effect of streamlining manpower and reducing labor costs.

With the maturity of block model, regional management is particularly important.

At present, our company has seven projects in Hangzhou, including two completely different operation modes and management modes, namely, higher education logistics and market property, each of which has its own complexity and difficulty, and the existing two financial personnel cannot achieve refined management. Faced with these situations, our department has carried out resource integration and post adjustment for financial personnel. In the coming year, we hope to add a full-time financial staff in Xiasha to take charge of higher education logistics business and manage the financial work of higher education logistics more conveniently and finely. Ma 'anshan Branch has added two new projects, the scale and area have expanded rapidly, and the market property charging work is quite heavy. Our department has also added a cashier to better complete the financial management.

The new year means that this new starting point will face huge market challenges on 20 19. Marching into refined financial management requires "ensuring the smooth operation of funds" and "optimizing financial management means". Starting from "fine", we should be meticulous, establish a set of corresponding cost collection for each specific job of each position and department, and extend the tentacles of financial management to the company.

How to write the year-end summary of the property toll collector 4

A year's work of 20xx was rushed by all the staff, and it was too late for us to turn around. 20xx year-round work is an important and crucial year for the company to seek development. Years ago, the company put forward the business philosophy of "grasping the target, focusing on profit, doing everything possible to generate income, doing everything possible to serve customers and participating in market competition in time", which made the management office realize the cruelty of competition under the market economy system. It is the early development of the group company. All kinds of public facilities are in the aging stage, and some aging facilities must be replaced. This will increase the difficulty of management and the cost of daily maintenance.

In order to keep up with the pace of the company and bear the baptism of the market economy competition mechanism. At the beginning of 20xx, the Home Management Office formulated the working goal of "orderly management, standardized service, brand building and efficiency improvement". All staff of the management office earnestly follow this principle, and Qi Xin makes concerted efforts to forge ahead, actively seek new profit growth points, and comprehensively carry out various paid services. With the unremitting efforts of all the staff, all the work in 10 has made breakthrough progress and substantial progress. In order to sum up the experience, find the gap, plan the prospect and push the work of 10 to a new level, the work of 20xx is summarized as follows:

First, actively carry out various business activities to improve economic efficiency.

In the 20xx years' work, the management office has made great efforts in cost control, which enabled the management office to break through zero profit for the first time and create hard-won economic profits. After the 20xx year's work was launched in an all-round way, in order to seek greater profit growth points, the management office called all employees to analyze and brainstorm ideas under the framework of the company's goals and business ideas, and formulate business projects suitable for their own development according to the actual situation of the community. In the first half of the year, all members of the management office actively carried out various paid business service activities. Such as "home cleaning service; Children pick up and drop off; Housing agency and other paid services. All employees use their rest time to work overtime to carry out various paid services. There are 9 employees in the family, and all business activities are carried out under the premise of ensuring the normal living order of the community. All the staff of the management office use their rest time to carry out various paid services regardless of gains and losses.

Do household cleaning, cleaning can not be done, security personnel to assist. Even the night shift staff have to take half a day to help. 20xx 1 month is the peak period of housekeeping. In order to let the management office make full use of this precious time to create profits, on the premise of ensuring the normal work of the community, the housekeeping service is taken four times a day, so all members of the management office are creating profits every minute. No pains, no gains. As of June 10, the housing management office has generated a paid service profit of 10028 yuan, which has created certain economic value for the company.

Second, win new profit growth points with efficient and high-quality services.

This is an early project of the group company. The residential area is small, although the occupancy rate is high, but the household resources are not very rich. After several years of running-in with the owners, the property management company has formed a relatively mature management and operation mode. Owners have also recognized the property management company, but due to the small area, low fees and insufficient funds for property management, it is impossible to guarantee the normal operation of property management. According to this situation, the management office adjusts its working ideas in the 20xx annual work, while ensuring the stability of all work in the community, it uses existing resources to win new profit growth points, and makes up for the losses caused by the small management area by adding new points; On the other hand, it has been running in a relatively stable management mode. In the relative property management activities, highlighting the service mode of owner first only requires the brand not to pay attention to profit. 10, the company's overall thinking adjustment. As a management office, we should maintain the stability of all the work of property management and create corresponding profits. In view of this situation, the management office innovates based on the existing management service mode, and promotes the increase of management fees with services, so that the owners can feel the value-added services provided by the property, which is convenient for the management office to adjust the fees in time. 10 at the end of the first half of the year, the management office raised the property management service fee to 0. 13 yuan per square meter on the original basis. In this case, we need to win the owner's approval for the increase in cost with better service. After difficult explanation and communication, the management office finally raised the property management service fee to the highest standard in the national standard in July, which made the management office produce a new economic growth point.

Third, increase revenue and reduce expenditure, reduce costs and improve efficiency.

1, strengthen the charge.

In view of the fact that property management is a service industry with high investment, high cost and low return. To ensure that the work of the management office continues normally, it is necessary to control the various expenses of property management and ensure that it is collected in full and on time. By the end of June 1 1, the charging rate of the management office had reached over 98%.

2. Strictly save and reduce costs. This year, all the staff of the management office will inherit and carry forward the fine tradition of 20 10, and always establish a sense of cost and economy. Strictly control the expenditure of various management expenses to minimize the expenditure of various expenses. By the end of June 1 1, the unexpended expenditure was 28,243 yuan less than that in the same period. Through the sweat of all the staff in the management office, the work in the first half of the year was solid and fruitful. By the end of 1 1, the completion rate of income target has reached 124%, and the profit has reached 56,336 yuan. /kloc-how to carry out the work in 0/0, and whether this good development momentum can be maintained?

Below I will elaborate on the implementation plan and work objectives of the management office in the second half of the year.

1. Consolidate 10 a new profit growth point. 10, the housing management office raised the property management fee and garbage disposal fee. 10, the management office will focus on the collection and explanation of property management fees.

Second, further seek new business projects, break through the convention, develop abroad, and radiate around 10 years.

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