The wedding photos have not been washed yet, the fiancée has become his ex, and the man wants a refund. Is it right for the photo studio to refuse?

Love is sometimes like a wave. When the tide rises, it surges forward and is difficult to stop. When the tide recedes, it recedes and is difficult to control. When you fall in love at first sight, one look from the other person can make you fall for you. When you are passionately in love, you are vigorous and tireless. But one thing you have to face when you fall in love is breaking up. This is inevitable for everyone, and it can even be called a breakup. It is normal in love, and most people will choose to get together and part ways after a breakup. As the saying goes, forceful love is not sweet, and letting go is the best way to deal with love that cannot be restored and changed.

The matter dates back to 2015. At that time, Mr. Zhang and his ex-girlfriend were very loving and had the idea of ??spending the rest of their lives together and getting married together, so the two came to a wedding photo studio in Wenzhou. Take wedding photos to prepare for your wedding. The two of them selected and shot the film together, and spent 13,000 per day. Unfortunately, the two also experienced emotional rifts during this period. Due to differences in family and personality, as well as inconsistent concepts, they finally chose to break up peacefully.

Since the two people broke up at this juncture, it means that it will be difficult for them to have a relationship in the future. Therefore, Mr. Zhang felt that there was no need to develop these wedding photos, so he called the staff of the photo studio to inform him The two of them have broken up, and the photos no longer need to be developed, and there is also a refundable photo frame upgrade package worth more than 3,000 yuan. However, this incident made Mr. Zhang feel very embarrassed, and he came to the theater lovingly. After taking a wedding photo shoot, they broke up in the end. Due to his reputation, Mr. Zhang did not go to the photo studio to process the refund immediately.

A few years later, Mr. Zhang met his current girlfriend and decided to get engaged, so he contacted the photo studio where the wedding photos were taken again. The other party said that the contract had been terminated and the wedding photos could be taken again. But to Mr. Zhang's surprise, when he brought his current girlfriend to the photo studio, the other party's rhetoric changed. Mr. Zhang was required to apply for a package on top of the products he had not used before he could shoot again. Isn't this clearly bullying consumers? Mr. Zhang was so angry that he immediately asked the other party to refund the cost of the product that he had not used before.

When Mr. Zhang made this request, the sales manager of the photo studio said that they had already called her ex to refund the unused products of Mr. Zhang and her ex. At that time, Mr. Zhang I didn’t know about this because the two had no contact since they broke up. The sales manager also suggested that Mr. Zhang call his predecessor for verification, but he refused. He believed that now he had met the right person. Since the manager said this, he did not want to pursue the past matters anymore and let it go. . The manager also added that because they are in the festive industry, they generally do not consider the issue of price attribution after couples who come to take photos break up, because normally, couples who come to take wedding photos will not break up.

At the end of the incident, Mr. Zhang no longer struggled with the refund. What do you think about this matter?