How to improve your business level in product sales?

1: If a customer comes in, ask the price. If it is too expensive, there is no way to retain customers. What should I do?

A: Store staff should learn to judge customers' spending power in communication, and then design budgets for customers. If customers get involved in the price problem as early as possible, the clerk can use the words "Never mind, the price will definitely satisfy you". Let's see if you like our photos first. If you don't like them, you won't take them, will you? "Then continue to talk about products or communicate with customers to stimulate customers' desire to buy. If the customer asks the price just after entering the door, at this time, the customer's desire to buy is not enough, and the price is difficult to satisfy the customer. Take the initiative to tell the advantages and characteristics of the store. Improve customers' desire to buy.

2. What should you do if you meet a client who is very opinionated, knowledgeable, and slightly good at photography and design?

A: Many customers like to show their professional knowledge in front of you. He likes to let you know that today he knows your products very well, even more professionally than you, showing that he is an expert. I think many stores may have met such customers. How do you deal with this kind of customers? Remember to praise his professionalism, even if what he said is wrong. Why? The reason why he wants to show that he is professional is because this resistant customer is better than you because he wants your respect, his recognition and his admiration. Therefore, the way you praise him in this way can increase his self-confidence and increase his recognition and goodwill for you as a salesperson. So remember never to argue with such a customer and never criticize him. "Oh, dad, what you said is wrong. In fact, what is it ... "If you say so, the resistance of this phenotype to the customer may become bigger or he will turn away. So you should tell him, "Gee, Mr. Wang, I'm surprised that you know so much about our system and you are so professional. I think since you are so professional, I believe you should be very aware of our quality and effect, so I believe I just stand in an objective position and explain to you what new benefits or features our suite has besides what you just said. After my introduction, I believe that you are fully capable of judging whether we are your best choice. " So through his performance, he gave you a good opportunity to introduce and explain.

3. How can I get the customer who placed the order to pay the full amount?

A: customers don't know your company. The client doesn't believe the shooting effect and quality you explained. He has always maintained a skeptical attitude. He doesn't believe what you said. Therefore, I have some doubts about the sales commission you promote, including the promotion of your special products. What you need to do at this time is to prove that what you said is convincing as soon as possible. Nowadays, the most commonly used photo studio is to show the pre-reserved guest photos to customers as a voucher. You can also let customers know the size and strength of your store. During the promotion period, all the tying activities are directly reduced in cost, and you can enjoy this discount only by making an appointment in full. Otherwise, it will be sold by the enemy, and the activities will only be held in these two days. At the same time, it should be emphasized that a full reservation can be made before talking with customers. . . . . Sometimes customers will make some moaning resistance. Without any resistance, he may feel uncomfortable shopping, so when you find that the customer's resistance is just a whiny resistance, maybe you need to simply smile and ignore his resistance. Directly use the hypothetical transaction to alleviate his resistance to this disease-free moan. You can smile and say, "Miss Li, when do you think it is convenient for you to shoot tomorrow? Is it eight or nine o'clock? " Then you keep silent and wait for the customer's answer. A good salesman needs this keen observation or experience to analyze whether the customer's resistance is real resistance or moaning resistance. Not every customer's resistance needs to be handled.

4. If we meet a customer who is interested in taking photos, but we have no style after reading the album, and we haven't tried the effect of shooting, can we order first and then shoot?

A: Yes. We are a professional children's studio with professional children's guides. Our photographers are professionally trained and have a certain understanding of the style of children's photography. You can communicate with him in advance when shooting and tell him what you think. He will create classic movies for your baby according to your ideas. Children's photography is not imitation, but creation. It is the best film to make a hole on the basis of style shooting. It's an honor for you and the photographer. We are also willing to shoot your favorite movies for you. Don't worry, no problem.

5. Can an old customer ask for a discount from the original customer when introducing the customer?

A: No problem if the customer requests it. At the same time, tell customers that we also have preferential activities now. Although it is different, the pertinence of preferential activities is different. You can learn about it. Compare it. I decided to see if you like those things. I will refer to you according to your requirements.

6. It's expensive. Why don't you come in and have a look

A: Our photo studio is the most common and headache. This kind of customer is very cold in the whole process of contacting you. He didn't say anything. He just sat there quietly and said nothing. What you need to do at this time is to find ways to make your customers talk more and ask more questions. Because the more silent he is, the less you can mention his interest and purchase intention. So I hope he talks more, and you should ask him more open-ended questions. You should let them answer more and guide them to talk more about their views on the system, the effects and services, and the needs and interests. As long as you can make them talk more, it will be easier for them to focus on you and your introduction. So encourage this silent customer to talk more and ask their opinions and opinions. It is easier for you to find their needs from their answers, so that you can focus on creating and enhancing their interests.

See the rest: 1.

7. If you meet a customer and want to book a birthday package, you need to know first. Why don't we wait until our next birthday is booked earlier?

A: Yes! But our discount is in these days. After this discount, it's gone, just a few days away. We have an appointment to shoot in a year. Nowadays, many parents make an appointment in advance. If you want to shoot, you can call directly to make an appointment.

8. What should customers do when they enter the studio and feel that their clothes are missing or inappropriate?

A: Many clothes are not necessarily easy to wear. But the shooting effect is very good. This photographer will have a pair of good eyes. You have to trust him! ! If you have any good special clothes for our photographer to see, we can take a picture for you, mainly natural, lovely and lively.

9. What if the guest has taken photos before and only wants to take a few single photos, but doesn't want an album?

Yes, but you need to know the price and background of this film. Comparatively speaking, it is much more cost-effective to shoot an album than a single album, which is not easy to save and fold. The album is different.

10: The customer has no money to pay. How can it be half without a card?

One is to determine whether you really have no money or don't trust, analyze the reasons and solve the problem. If there is really no money, let him pay a small deposit first and send it back tomorrow when he is free. Activities are limited.

Learn from it, I believe you will gain something.