Refund policy during epidemic period

Legal Analysis: Refund of tour groups during the epidemic: On February 26th, the Tourism Quality Supervision and Management Office of the Ministry of Culture and Tourism issued "Several Opinions on Properly Handling Complaints about Epidemic Tourism" (hereinafter referred to as "Opinions"), clarifying that if the contract cannot be fulfilled or can not be continued due to force majeure during the epidemic, the tourism enterprise shall return the rest to the tourists after deducting the actual expenses and irreparable expenses.

Legal basis: Article 590 of the Civil Code of People's Republic of China (PRC). If the contract cannot be performed due to force majeure, the liability shall be exempted in part or in whole according to the influence of force majeure, unless otherwise stipulated by law. If the contract cannot be performed due to force majeure, the other party shall be informed in time to reduce the possible losses to the other party and provide proof within a reasonable time. If force majeure occurs after the delay in performance, the parties concerned shall not be exempted from the liability for breach of contract.