Hand-held housekeeping camera does not query online.

Mine always does. The solution is to increase the network speed or the computer configuration is too low. This is mainly network transmission, so keep up with the speed, otherwise it is easy to connect to the acquisition terminal. My other camera has a good network, high computer configuration, easy connection and no card at all. My other laptop at home is not good and the network speed is slow. The camera is often displayed online.