Vipshop’s service guarantee

The products sold by Vipshop are purchased from formal channels such as brand owners, agents, brand branches, and international brand offices in China, and strategic genuine product purchase agreements are signed with them. Not only that, we strictly examine the qualifications of our suppliers, and five certificates such as business licenses, product inspection reports and brand authorization documents are indispensable. For imported goods, the supplier must also provide customs entry documents such as customs entry documents. For 3C, cosmetics, food and other products, suppliers are required to provide special qualification certificates for corresponding products in accordance with national regulations.

The brands sold on Vipshop are all genuine and are insured by China Pacific Property & Casualty Insurance Co., Ltd. Vipshop has a highly artistic and beautiful web page, product display pictures created by a professional photography team, and a simple and convenient operation interface.