How to ask the customer's phone number

When the Woods are big, there are all kinds of birds. . The more customers a salesperson contacts, the more customers he contacts and the more types of customers he contacts. Different customers have different characteristics. They are either silent or talkative, or friendly or hostile. Facing all kinds of customers, you need to use all kinds of sales skills to deal with them. So how does the salesman ask the customer's phone number? Come and have a look with me. I hope you will be satisfied. Thank you.

Seven ways to ask customers' telephone numbers:

How to ask the customer's telephone number 1. As soon as we sit down and negotiate.

Physiologically, the part that accounts for a large proportion of the human body is the buttocks. Most people have a kind of inertia. Once they sit down, they don't want to stand up again soon if there is no emergency. So after the product introduction, as soon as we sit down, the sales consultant will take out the telephone directory for the customer to fill in. There must be a long list of phone numbers left by customers in the phone book. If customers see the phone numbers left by others, they will be given two psychological hints. First, all other customers have left their phone numbers. It seems that I should leave them, too, otherwise it would be inappropriate. This is the herd mentality at work. The second is to fill in the phone number as soon as you sit down and give him a feeling. If you don't fill in the phone number, you won't have a chance to negotiate. In order to get the opportunity to negotiate with the sales consultant, you can only leave your own phone number.

How to ask the customer's phone number? When the customer makes a promise, ask for it from the customer.

When a customer makes a purchase commitment to the sales consultant in order to find out the preferential information, the sales consultant should pretend to be suspicious. For example, you can say: Can you really decide today? In order to prove that what you say counts, the customer will answer positively. At this point, the sales consultant can say:? Since you are so sure, please leave your phone number first, and I'll make sure it's true. If the phone number is not true, you must be lying to me. ? Positive methods are usually very effective.

How to ask the customer's telephone number? When customers ask about preferential activities, they should.

When the customer asks if there are any preferential policies, the sales consultant can pretend that there are few preferential policies now, and it may take some time. If there is, he must inform the customer immediately, so that he can directly ask the customer for the phone number so that the notice can be in place in time.

How to ask the customer's telephone number? If it's close, it will be.

When chatting with customers, when you find that you are a fellow countryman or have a certain sense of happiness, you can directly say to customers:? It turns out that we are still fellow villagers. When the villagers meet, they will contact more in the future, leave each other's phone numbers and keep in touch in the future. ? Then take out your mobile phone, make an action of inputting the phone number, and let the customer tell you the phone number. If you find that you have the same hobbies, such as photography lovers, say:? Oh, so you like photography, so do I, and I'm a member of the Photography Association. We often engage in outdoor shooting activities of nude models. Please leave your phone number. I will definitely invite you to participate in the next activities of the association. It was fun. ? It is also to take out your mobile phone and enter the phone number, or you can ask the customer to say the phone number in a proper way.

How to ask the customer's telephone number? Ask for a discount.

When the price is negotiated to a certain extent, if the customer asks the sales consultant to apply to the manager, the sales consultant can play a trick and say to the customer: Sir, if I go to the manager to apply for a discount gift, you must provide your real phone number. I'll go to the manager later, and the assistant manager will send a message to your mobile phone for your confirmation. If I don't receive your confirmation, he won't agree. ? At this time, the customer can only provide the real phone number, and the sales consultant immediately enters the mobile phone number into his mobile phone in front of the customer and dials again to confirm.

How to ask the customer's telephone number? When you exchange business cards again.

When the customer first enters the store, the sales consultant has generally given his business card to the customer, but in the process of walking around the exhibition hall, the customer is likely to lose the business card of the sales consultant, whether it is lost or not. If the sales consultant forgets to ask the phone number when the customer sits down, he will take out another business card in time and hand it to the customer. If the customer already has the business card of the sales consultant, he will say no, he already has it. The sales consultant should say at once:? But I don't have your phone number yet. Leave one. ? When a sales consultant voluntarily submits a business card to a customer, even if the customer refuses to accept the business card, he will have a psychological pressure to get benefits and give back, so he may give his phone number at the request of the sales consultant.

How to ask the customer's phone number? Tell customers to ask for it when they have a chance to win the prize.

After introducing the products to customers, inform customers that the store is holding a prize draw. The basis of the lucky draw is to put the small ticket with the customer's real phone number and name in the lucky draw box for the lucky draw, so take out the small ticket for the customer to fill in. When the customer fills in the form, the sales consultant will call the customer to confirm that the phone number is true and valid. In order to win the lucky draw, customers will also provide their real personal phone numbers.

Skills of telephone communication with customers:

First, when asking questions, don't shoot at random.

Salespeople must remember that questions to customers must be to the point, not to the goal. In other words, everything you say and do in the process of communicating with customers must be carried out closely around specific goals, and questions to customers should also be carried out purposefully, and you must never be aimlessly divorced from the most fundamental sales goals.

When selling products to customers, you must ask questions with a purpose, otherwise it is meaningless to ask questions blindly. For example, a priest asked an old man: May I smoke while praying? Naturally, his request was firmly rejected. Another priest asked the same old man again, can I pray while smoking? He was allowed. The latter priest's willingness to ask questions is the same as that of the previous priest. Why was the former priest rejected and the latter priest allowed? Because the priest in front didn't think about the purpose of his question, and the priest behind knew the purpose of his question very well, he paid great attention to the wording. When the wording changes, the result changes.

Second, don't ask customers? An ultimatum?

In the process of sales, some salespeople often ask customers such questions in conversation, such as? Are you going to buy it or not? You haven't made a decision yet. Can we reach an agreement today? Will you accept my sales proposal? Will you buy this product? These are similar to giving away? An ultimatum? Asking questions often turns customers off. From another perspective, this kind of questioning also violates a law of sales psychology, which is to avoid asking questions that are easily opposed. With what? An ultimatum? Asking customers' opinions in the form will only get a negative answer. For example,? Let's talk about whether you want this product or not, ok? Such a question can only arouse customers' disgust and get a negative answer:? Don't! Don't! I don't want to talk about it now! ?

Therefore, in order to get rid of the pressure of sales staff, customers will mercilessly refuse the advice of sales staff. Therefore, when inducing customers to buy products, salespeople should never ask? An ultimatum? Necessary problems of formula.

Third, be polite and cautious when asking questions.

Asking questions carefully is half wisdom. Although effective questioning has many benefits for maintaining good communication with customers, if you don't pay attention to the methods in the process of questioning, you will not only fail to achieve the expected purpose, but also cause customers' resentment, which will lead to the deterioration or even breakdown of the relationship with customers. Therefore, in the process of communicating with customers, salespeople must be polite when asking questions to customers, and don't leave customers with the impression that they are not respected and cared about; At the same time, you must think carefully before asking questions, and don't talk aimlessly. Generally speaking, every customer doesn't like to be interrupted when he is talking, and he doesn't like to listen to the salesperson talking about his product with some intention. When salespeople ask them friendly and pertinent questions in a polite way and in an attitude of soliciting customers' opinions, customers will gradually relax their vigilance and resistance to salespeople. Of course, if the salesperson doesn't ask questions carefully, the question will look stupid because it has not been considered by the brain at all, and the customer will be more angry and even drive the salesperson out of the door without hesitation. In short, in the development stage of sales, when using questions to convince customers, tempering the art of questioning is conducive to grasping customer needs, maintaining good customer relations, helping salespeople control the conversation process and reducing misunderstandings between salespeople and customers. Therefore, tempering the art of questioning plays a very important role in successfully persuading customers by salespeople.