Why is it revealed that cameras are installed in Haidilao’s private rooms?

Recently, the news that "Haidilao installed cameras in private rooms" has been hotly discussed. According to reports, some customers said that there were cameras installed in the private rooms of Haidilao’s stores in Beijing, a well-known catering brand, but no relevant warnings such as “there is surveillance inside” were found.

Netizens have different opinions on whether installing cameras will infringe on privacy. Haidilao customer service said that the private room belongs to the restaurant and is also part of the public place, and the camera is installed to record the situation.

In fact, not only Haidilao, a reporter visited and found that many restaurants also installed cameras in their private rooms. The restaurants did this out of management needs. For example, once items are lost, video surveillance can effectively find corresponding clues. For another example, when other disputes occur, on-site information can also be provided for backtracking.

For diners, there may be complex and diverse considerations for video installation. On the one hand, based on personal privacy protection, no one wants a pair of "eyes" staring at them in the private room at all times, and they are even more worried that some private information will be leaked. On the other hand, if the above problems occur, diners also hope to retain corresponding information and evidence through video surveillance to facilitate subsequent processing.

Extended information:

Installing cameras has become a means of "self-protection" for businesses

With the emergence of some consumer disputes in recent years, many restaurants Businesses have chosen to install cameras. A previous survey said that 19 of 30 hot pot restaurants have cameras in their private rooms; among 14 non-hot pot restaurants, 2 have cameras in their private rooms.

Some industry insiders said that some unscrupulous customers have "collapsed" the catering industry, and the hot pot industry is the hardest hit area. As early as 2018, a consumer claimed that he had eaten a sanitary napkin in a Haidilao store in Shenzhen. Finally, after the police intervened, the consumer claimed that he had put it in himself.

In November of the same year, Guo put the prepared rats into Haidilao hot pot and then demanded RMB 5 million on the grounds of food safety. Guo was later found guilty of extortion.

Red Star News - Haidilao private rooms were exposed to have cameras installed. It is not difficult to clarify the boundary between security and privacy