Joan's webcam can't connect to the wireless network. How to set it?

1. The solution to the problem that the camera cannot connect to wifi is as follows: Confirm whether the wireless router to which the camera is connected supports WPS/QSS function (please refer to the router manual or ask the router manufacturer for support).

2. Press the WPS/QSS button on the router, and the router will start this function.

3. After the device is started normally (about 2 minutes after starting, there is no need to connect the network cable), press and hold the reset key on the camera for 5 seconds, and the camera will also start the WPS/QSS function and start to match the settings with the router. After successful matching, you can connect to the wireless router through WIFI.

4. Finally, I need to remind you that there are many kinds of routers, and many old routers do not support WPS/QSS function. Therefore, there is no guarantee that all routers can be connected in this way. Instead, you must connect the router with a network cable, and then refer to the mobile phone software manual to set up WIFI before you can unplug the network cable to connect WIFI.

There are many reasons for connection failure, and the links that affect the connection mainly include the following points:

1. Confirm that the wireless password is entered correctly again.

When the connection fails, we will go back to the previous step to confirm whether the password of the wireless signal is correct (don't neglect, the first step can't guarantee the correctness, and the subsequent investigation will be in vain). You can click Xiaoyan to confirm that the password is entered correctly.

Note: Please simplify the wireless signal and password of the router. It is recommended not to include "%,&; And other special characters.

2. Connect the 2.4G signal to the mobile phone for configuration.

The camera does not support the connection of 5G signal, so after scanning the QR code, the signal required for camera connection must be 2.4G signal. If you are not sure, you can log in to the router to check the signal names of 5G and 2.4G.

If it is a dual-band router, and dual-band integration is enabled, in this case, the mobile phone will give priority to connecting to 5G, resulting in the camera being unable to connect to the router's 2.4G signal, and the scanned QR code cannot be added. Yes:

1, you can try to turn off the multi-frequency fusion function and partition 2.4G and 5G Wi-Fi signals;

2, using acoustic wave method for configuration;

3. Switch to hotspot mode configuration.

3. Consider the surrounding wireless interference and try to reduce it again.

In order to ensure the success of the configuration, we suggest that the camera be placed in front of the router and installed in the corresponding position after the configuration is successful, so as to avoid the situation that the camera can not be connected to the router after being installed to the greatest extent. In addition, serious wireless interference will lead to wireless configuration failure, so you can try:

1. Please repair the wireless channel of the router before reconfiguration.

2. Shorten the installation distance from the wireless camera to the router and avoid going through the wall.

4. Check whether the router has any restrictions, such as Internet access or MAC.

If the router makes restrictions, the device will not be able to connect to the network and the connection will fail. You can check the router to see if there are any restrictions. Or try to reset the router to ensure that there is no restrictive behavior.

1. Log in to the router interface to see if there are any restrictions such as one-click internet access prohibition, MAC filtering, wireless access control, etc.

2. If you can reset the router, you can directly reset the router restart configuration to ensure that the equipment is not restricted.