Traditional Culture Encyclopedia - Photography and portraiture - 10 sales reminder
10 sales reminder
10 sales reminder, this is also a routine, and the whole process should be prepared in advance. Forcing an order is not to force customers to buy your products, but to finish some words and let customers talk to you. Below is the 10 sales reminder.
10 sales reminder 1 10 sales reminder is as follows:
1, direct method
Ask (suppose) the customer to buy directly.
Speech reference: "Sister Zhang, according to your needs, you are quite satisfied with this car, and it really suits you. You sit there for a while, and I'll arrange for someone to install the battery for you and debug the car right away. "
2. Preferential treatment law
Let customers feel that they have been treated well. For example, there are activities and gifts.
Speech reference: "Sister Zhang, the preferential strength of our activities this year is the biggest. I can save you XX money now (give you a gift), or decide right away. "
Step 3 choose a method
Only give customers two choices, choose one.
Speech reference: "Sister Zhang, according to your needs, I just gave you a detailed introduction. Both a and b suit you well. Which do you prefer? "
4. Default method
Ask customers related questions (not product questions) after purchase by default. Such as: payment method, warranty and after-sales service.
Speech reference: "Sister Zhang, this car really suits you. Will you pay in cash or by credit card today? We support both methods! "
5. homeopathy
Ask questions to customers conveniently.
Customer: "Do you have this car in red?" Shopping guide: "Sister Zhang, do you want this red one?"
6. Policy law
Start filling in the customer information in the warranty form.
Speech reference: "Sister Zhang, I'll fill out the warranty for you now. What is your mobile phone number? "
7. Commitment Law
Get the customer's commitment first, then make concessions. For example, help customers apply for further price reduction.
Speech reference: "Sister Zhang, if you really want it, I'll apply to the leader again. Are you sure you want to decide today? " Otherwise, I will be scolded if you don't buy it. "
8. Integration method
Use the customer's herd mentality to make decisions.
This model is our latest model, so our car sells well. A little brother named Zhang in XX community just took a picture. Don't hesitate any longer. "
9, fear method
Use customers' fears to make decisions. For example, the last day of the activity, the last place.
Speech reference: "Sister Zhang, today is the last day of our activities. Make a decision now, or you won't enjoy such a low price. "
10, summarizing the benefits of trading methods.
Closely combine product functions with customers' inner needs. Summarize the most concerned interests of customers and promote orders. To sum up the interest transaction method, it includes three basic steps:
1. Determine the core interests that customers pay attention to during negotiation.
2. Summarize these benefits.
3. Make purchase suggestions.
10 sales reminders 2 10 sales reminders are:
1, your order has not been paid. Please check the information and pay in time to avoid affecting your delivery time. Thank you for coming. I wish you a happy shopping.
2. Take a picture if you like. If you are not satisfied with the receipt, we support returning the goods for 7 days without any reason, which will not affect our secondary sales. If you have any questions, we will give priority to your arrangement. Please feel free to buy.
Our model is very special, and the time is limited. Please pay as soon as you take the photo. We will send it to you as soon as possible. If you have any questions about our products, please feel free to ask me.
You can take a picture of the baby first, and pay directly when your wallet is full tomorrow, so as not to bother looking for me again.
Your favorite child is still in my warehouse. Oh, it can't go with you yet. I will go home with you after payment.
6. Dear Ma Mei, what about this product you saw before? If you like it, please take it home to Mengbao. I wish the baby good health, the longer the cuter.
7. Are you there? Have you chosen something? Do you have any questions or don't understand? Please give me more valuable advice.
8. Now is the peak season of our store, and there are many buyers to avoid the inconvenience caused by insufficient inventory. Please take a photo and we will arrange delivery for you as soon as possible.
8. What is holding you back? You haven't taken a picture of the baby yet. I'm still thinking about it. If you have any questions about our products, please feel free to consult.
10, are you still shopping? It's an honor to meet you. The baby gives you transportation insurance, which is more secure. I'll help you apply for extra small gifts. Please feel free to buy.
10 sales reminder 3 urges customers to place orders. I think the speech is divided into the following three steps:
The first step is to close the relationship and gain trust, the second step is to show strength and eliminate concerns, and the third step is to give preferential treatment and promote order.
Whether it's a professional sales manager, a small boss who starts his own business, or even an individual who works from the media, they are vying for traffic and customer orders. Then, how to urge customers to place orders on the spot has become the secret of every traffic sales.
Maybe you are not a salesman, maybe you are a Buddhist, maybe you will consider the problem from the customer's point of view. For example, if you want to go shopping in the mall, you will especially hate the shopping guides who follow you closely, as if forcing you to buy them.
Isn't the client God? Why do you have to rush the bill? Isn't it good to let people choose freely, and then decide after thinking about it?
Yes, yes, of course. But in this way, it is very likely that this customer will not buy, or buy goods from other businesses, which means that you personally give your customers and orders to your competitors.
Therefore, when the customer arrives at the door of your store and clicks on your page, it is necessary to urge him to place an order as much as possible, that is, place an order on the spot. That's what you think and the goal is right.
But customers certainly don't think so. Their wallets are full of hard-earned hard-earned money. How can I easily pay the bill in a few simple sentences? What's more, now that goods are homogenized and there are so many purchase channels, why do you have to buy them here? Why do you have to pay the order immediately because of your words?
It's time to show your skills. Knock on the blackboard, the point is coming. Tell us some common words.
I summed up the field promotion, which is divided into three steps. You can understand it as "three axes", because the requirement of this technique is "steady and ruthless"
The first step is to get closer and gain trust.
Voice suggestion:
1, "Have you ever had such troubles?" (Reproduce real life scenes, describe the actual problems of target customers, identify customer pain points or arouse customers' interest in solving problems and troubles);
2. "Very suitable for small, covered, fair-skinned and yellow-skinned mothers ..." (Speaking of customers' hearts);
3. "Show the perfect shopping experience in the tone of customers who have bought products before ... (You can reproduce the real embodiment through actor performances, or you can show the shopping experience through live barrage, preferably celebrity celebrity celebrity spokespersons)"
The second step is to show strength and eliminate concerns.
Through the introduction of the first step above, if you have successfully narrowed the distance with the customer, or the customer is willing to stay and listen to you, at least not immediately, then even if you succeed in the first step, you need to reassure the customer. This step is also a crucial step. The suggested wording is as follows:
1. Explain the uniqueness of your product or service carefully. No one has my advantage. Such as formula, awards, etc.
2. Eliminate all kinds of shopping worries of customers: "If you buy my goods, you can return them for seven days without reason." "If you return them, you can also enjoy freight refund insurance without compensation." I'm worried about what to do if it's not suitable after buying it. I bought it for someone else, fearing that people won't like it ... this will eliminate the worries of customers.
"The difference can be refunded within 0/5 days after the purchase is expensive" (this can solve the worries of customers)
What benefits will customers get after placing an order? I'm worried that it's not genuine, that the service I provide can't meet my own needs, and that it's inconvenient to return goods ... In short, I'll prescribe the right medicine for customers' purchase concerns, tell them the corresponding solutions that you can improve, and eliminate their concerns.
The third step, discount promotion.
Believe in your product advantages, eliminate concerns, customers can immediately place an order to buy it? In the process of saving money, many customers are still wondering whether they can give some benefits, enjoy some gifts or spend less money. We need to stimulate this link again, and it will have an effect soon.
The rhetoric at this stage is to solve this "one step at a time" problem. The speech suggestions are as follows:
1, "If you buy today, you can enjoy the gift package, including … or full … minus … today only!"
2. "Order now and we can add a special service for you ..."
3. "If you place an order today, you can enjoy buying big and getting small, lifelong membership and double points ..."
In short, the purpose of this step is to promote on-site orders. Even if the customer does not place an order, try to leave your own contact information, such as adding WeChat group, to further promote the conversion.
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